Hi, I’m Katerina Mamont Ova. I’m a multidisciplinary operations and creative professional with nearly two decades of experience spanning business management, office administration, and high-volume customer service. I excel at optimizing workflows to boost efficiency, cut costs, and drive revenue, while staying hands-on with photo and video editing, content creation, and AI data annotation. I’m bilingual in English and Russian, which helps me deliver exceptional client experiences and collaborate effectively with diverse teams. Recently, I’ve led P&L management and Lean-driven process improvements at Door Refinishings, while also working as an LLM Trainer / AI Data Annotator. I enjoy blending practical operations with creative technology to deliver tangible results. Outside of work, I’m passionate about producing compelling media assets and sharing knowledge through teaching and mentoring.

KATERINA MAMONT OVA

Hi, I’m Katerina Mamont Ova. I’m a multidisciplinary operations and creative professional with nearly two decades of experience spanning business management, office administration, and high-volume customer service. I excel at optimizing workflows to boost efficiency, cut costs, and drive revenue, while staying hands-on with photo and video editing, content creation, and AI data annotation. I’m bilingual in English and Russian, which helps me deliver exceptional client experiences and collaborate effectively with diverse teams. Recently, I’ve led P&L management and Lean-driven process improvements at Door Refinishings, while also working as an LLM Trainer / AI Data Annotator. I enjoy blending practical operations with creative technology to deliver tangible results. Outside of work, I’m passionate about producing compelling media assets and sharing knowledge through teaching and mentoring.

Available to hire

Hi, I’m Katerina Mamont Ova. I’m a multidisciplinary operations and creative professional with nearly two decades of experience spanning business management, office administration, and high-volume customer service. I excel at optimizing workflows to boost efficiency, cut costs, and drive revenue, while staying hands-on with photo and video editing, content creation, and AI data annotation. I’m bilingual in English and Russian, which helps me deliver exceptional client experiences and collaborate effectively with diverse teams.

Recently, I’ve led P&L management and Lean-driven process improvements at Door Refinishings, while also working as an LLM Trainer / AI Data Annotator. I enjoy blending practical operations with creative technology to deliver tangible results. Outside of work, I’m passionate about producing compelling media assets and sharing knowledge through teaching and mentoring.

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Experience Level

Language

English
Fluent
Russian
Fluent

Work Experience

Operations Manager at DOOR RX REFINISHING
January 1, 2018 - January 1, 2025
Managed full P&L and implemented strategic budgeting, boosting profitability. Led targeted marketing initiatives that increased brand visibility and customer engagement. Optimized operational workflows using Lean methodologies, increasing team efficiency. Negotiated contracts to reduce vendor costs, significantly increasing profit margins.
LLM Trainer / AI Data Annotator at MERCOR Remote
January 1, 2024 - Present
Boosted LLM performance by implementing RLHF and ranking over 500 model outputs daily with high accuracy. Led dense annotation projects involving text, image, and video data for computer vision models. Maintained a high quality score across projects by applying rigorous fact-checking.
Receptionist & Teacher (Admin Support) at BROADWAY ADULT DAYCARE & MEDICAL
January 1, 2011 - January 1, 2013
Implemented digital filing systems and EHR, cutting document retrieval time and ensuring compliance. Verified insurance coverage and processed claims, improving approval processes.
Receptionist at SHELLI VANLINES
January 1, 2008 - January 1, 2009
Managed front desk operations and scheduled appointments to reduce wait times.
Bartender & Server at POITION STILL / HOOTERS
January 1, 2009 - January 1, 2016
Upsold drinks and menu items, driving revenue and increasing average check totals while delivering fast, high-quality guest service.
Teacher’s Assistant at PREMIERE LEARNING ACADEMY
January 1, 2016 - January 1, 2022
Documented developmental milestones and designed creative learning activities to boost engagement.

Education

Bachelor of Arts, Elementary Education at Arizona State University
January 11, 2030 - February 4, 2026
Associate of Applied Science, Early Childhood Education at Bergen Community College
January 11, 2030 - February 4, 2026

Qualifications

Applied Behavioral Analysis (ABA)
January 11, 2030 - February 4, 2026
AZ State Teacher’s Certification
January 11, 2030 - February 4, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Software & Internet, Healthcare