Operations & Partnership Manager and executive support professional with 15+ years of experience in business development, partnerships, contract negotiation, and client relationship management. Adept at coordinating cross-functional teams, supporting business growth, and ensuring smooth day-to-day operations through strong stakeholder communication. Highly experienced in data and reporting work as well—collecting, validating, and analyzing statistical information, training teams, and improving documentation quality. Combines financial coordination, customer service, sales, and remote client management to deliver measurable results and long-term relationships.

HASMIK MELIKYAN

Operations & Partnership Manager and executive support professional with 15+ years of experience in business development, partnerships, contract negotiation, and client relationship management. Adept at coordinating cross-functional teams, supporting business growth, and ensuring smooth day-to-day operations through strong stakeholder communication. Highly experienced in data and reporting work as well—collecting, validating, and analyzing statistical information, training teams, and improving documentation quality. Combines financial coordination, customer service, sales, and remote client management to deliver measurable results and long-term relationships.

Available to hire

Operations & Partnership Manager and executive support professional with 15+ years of experience in business development, partnerships, contract negotiation, and client relationship management. Adept at coordinating cross-functional teams, supporting business growth, and ensuring smooth day-to-day operations through strong stakeholder communication.

Highly experienced in data and reporting work as well—collecting, validating, and analyzing statistical information, training teams, and improving documentation quality. Combines financial coordination, customer service, sales, and remote client management to deliver measurable results and long-term relationships.

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Language

Armenian
Fluent
English
Fluent
Russian
Fluent
French
Intermediate
Italian
Beginner

Work Experience

Hotel Manager at Hotel Erebuni, Yerevan, Armenia
March 1, 2023 - January 1, 2024
Managed daily hotel operations across front desk, housekeeping, F&B, and support functions. Oversaw budgets, monitored expenses, and ensured financial alignment with targets. Provided customer service leadership, handled escalations, and maintained service standards. Recruited, trained, and supervised staff; coordinated vendor relations, facility maintenance, and regulatory compliance. Developed marketing and guest-engagement initiatives to strengthen brand presence.
Hotel Manager at Hotel Erebuni
March 1, 2023 - November 1, 2023
Supervised daily operations across all departments (front desk, housekeeping, F&B, admin). Managed budgets, controlled expenses, and monitored sales and profitability. Developed and implemented marketing strategies to attract and retain guests. Recruited, trained, and supervised staff; oversaw facility maintenance, safety compliance, and supplier coordination.
Manager & Financial Officer at Train Language School, Yerevan, Armenia (Remote)
May 1, 2022 - October 1, 2025
Led financial planning, budgeting, and reporting. Developed corporate training offers and retained business clients. Managed student registration, placement, and group formation. Oversaw staff recruitment, delegation, and performance. Executed marketing, sales, and social media initiatives and prepared progress reports and strategic plans while delivering high-quality customer support.
Manager & Financial Officer at Train Language School
May 1, 2022 - Present
Led financial planning, budgeting, and reporting; developed corporate training offers and retained business clients. Managed student registration, placement, and group formation; oversaw staff recruitment, delegation, and performance. Executed marketing, sales, and social media initiatives. Prepared progress reports and strategic plans; provided high-quality customer support.
Statistician/ Data Analyst at Statistical Committee of the Republic of Armenia, Artashat, Armenia
January 1, 2012 - Present
Collect, analyze, and validate statistical data for national reporting. Prepare monthly, quarterly, and annual analytical documents and reports. Supervise field survey teams and coordinate census-related activities. Conduct methodological trainings to improve reporting standards and staff performance, ensuring data accuracy, documentation quality, and compliance with national guidelines.
Statistician at Statistical Committee of RA
January 1, 2012 - Present
Collected and analyzed state statistical data; prepared monthly and annual reports. Conducted surveys, research projects, and census-related work; trained and supervised interviewers.
Statistical Service of RA Artshat - Statistical Service of RA Artshat at Statistical Service of RA Artshat, Armenia
January 1, 2010 - December 1, 2011
Executive Assistant at Statistical Service of RA Artshat, Armenia
August 1, 2005 - December 1, 2008
Provided high-level administrative and executive support to senior leadership. Prepared official correspondence, reports, and internal documentation. Coordinated meetings, schedules, visits, and organizational events. Maintained record-keeping systems and facilitated communication between departments to support project coordination.
Head of District Coordinator at Statistical Service of RA Artshat, Armenia
August 1, 2005 - December 1, 2008
Coordinated district-level census operations and survey activities. Organized fieldwork teams, assigned responsibilities, and monitored task execution. Oversaw data collection, quality control, and documentation procedures. Provided training and guidance to interviewers and field personnel.
Administrative & Clerical Assistant Director at National Statistical Service
January 1, 2005 - January 1, 2008
Managed administrative tasks and correspondence. Translated business documents. Represented company in meetings.
Head of District at National Statistical Service
January 1, 2005 - January 1, 2011
Collected and reported statistical data. Organized census districts and trained staff. Conducted surveys and research projects.
Administrative & Clerical Assistant Director at National Statistical Service – Artashat
January 1, 2005 - January 1, 2008
Managed administrative tasks and correspondence; translated business documents; represented company in meetings.
Head of District at National Statistical Service – Artashat
January 1, 2005 - January 1, 2011
Collected and reported statistical data; organized census districts and trained staff; conducted surveys and research projects.

Education

Master’s Degree in Business Management at Armenian National Academy of Sciences
January 11, 2030 - January 1, 2017
Bachelor’s Degree in Philology (English –French) at Gladzor Management University
January 11, 2030 - January 1, 2006
Practical Accounting & Tax Legislation Full Course at Business Development Group
January 11, 2030 - January 1, 2019
Master’s Degree in Business Management at Armenian National Academy of Sciences, Yerevan
January 11, 2030 - January 1, 2017
Bachelor’s Degree in Philology (English – French) at Gladzor Management University, Yerevan
January 11, 2030 - January 1, 2006
Practical Accounting & Tax Legislation Full Course at Business Development Group, Yerevan
January 11, 2030 - January 1, 2019
Bachelor’s Degree in Philology (English –French) at Gladzor Management University, Yerevan
January 1, 2001 - January 1, 2006
Master’s Degree in Business Management at Armenian National Academy of Sciences, Yerevan
January 1, 2015 - January 1, 2017

Qualifications

Practical Accounting & Tax Legislation Full Course
January 11, 2030 - January 1, 2019
Driving License (Full)
January 11, 2030 - February 4, 2026
Practical Accounting & Tax Legislation Full Course
January 11, 2030 - January 1, 2019

Industry Experience

Education, Government, Professional Services, Travel & Hospitality, Other, Financial Services