HASMIK MELIKYAN

Managed daily hotel operations across front desk, housekeeping, F&B, and support functions. Oversaw budgets, monitored expenses, and ensured financial alignment with targets. Provided customer service leadership, handled escalations, and maintained service standards. Recruited, trained, and supervised staff; coordinated vendor relations, facility maintenance, and regulatory compliance. Developed marketing and guest-engagement initiatives to strengthen brand presence.

Supervised daily operations across all departments (front desk, housekeeping, F&B, admin). Managed budgets, controlled expenses, and monitored sales and profitability. Developed and implemented marketing strategies to attract and retain guests. Recruited, trained, and supervised staff; oversaw facility maintenance, safety compliance, and supplier coordination.

Led financial planning, budgeting, and reporting. Developed corporate training offers and retained business clients. Managed student registration, placement, and group formation. Oversaw staff recruitment, delegation, and performance. Executed marketing, sales, and social media initiatives and prepared progress reports and strategic plans while delivering high-quality customer support.