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I am a Project Manager with a track record of delivering cross-functional initiatives across public sector, consulting, and operations-driven environments. I focus on clear project documentation, stakeholder alignment, and rigorous reporting to keep initiatives on schedule and compliant. I thrive in collaborative settings and enjoy turning complex requirements into execution-ready plans. My strengths include process improvement, operational coordination, and systems-driven project delivery. I excel at building scalable workflows, dashboards, and governance structures that empower teams and drive measurable outcomes.…I am a Project Manager with a track record of delivering cross-functional initiatives across public sector, consulting, and operations-driven environments. I focus on clear project documentation, stakeholder alignment, and rigorous reporting to keep initiatives on schedule and compliant. I thrive in collaborative settings and enjoy turning complex requirements into execution-ready plans. My strengths include process improvement, operational coordination, and systems-driven project delivery. I excel at building scalable workflows, dashboards, and governance structures that empower teams and drive measurable outcomes.

Mariana Melo

Project Manager, Line Producer, Executive Producer, +5

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I am a Project Manager with a track record of delivering cross-functional initiatives across public sector, consulting, and operations-driven environments. I focus on clear project documentation, stakeholder alignment, and rigorous reporting to keep initiatives on schedule and compliant. I thrive in collaborative settings and enjoy turning complex requirements into execution-ready plans. My strengths include process improvement, operational coordination, and systems-driven project delivery. I excel at building scalable workflows, dashboards, and governance structures that empower teams and drive measurable outcomes.…I am a Project Manager with a track record of delivering cross-functional initiatives across public sector, consulting, and operations-driven environments. I focus on clear project documentation, stakeholder alignment, and rigorous reporting to keep initiatives on schedule and compliant. I thrive in collaborative settings and enjoy turning complex requirements into execution-ready plans. My strengths include process improvement, operational coordination, and systems-driven project delivery. I excel at building scalable workflows, dashboards, and governance structures that empower teams and drive measurable outcomes.

Available to hire

I am a Project Manager with a track record of delivering cross-functional initiatives across public sector, consulting, and operations-driven environments. I focus on clear project documentation, stakeholder alignment, and rigorous reporting to keep initiatives on schedule and compliant. I thrive in collaborative settings and enjoy turning complex requirements into execution-ready plans.

My strengths include process improvement, operational coordination, and systems-driven project delivery. I excel at building scalable workflows, dashboards, and governance structures that empower teams and drive measurable outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Project Manager at PHSA (Provincial Health Services Authority)

March 1, 2023 - August 31, 2025

Led end-to-end project documentation including charters, schedules, check sheets, vendor data using Excel, and system turnover packages using standardized PM templates. Partnered with Executive Director to ensure deliverables met specifications through structured review cycles, approvals, and version control. Contributed to multi-phase campaign execution improving service awareness among families, increasing recognition by roughly 30% over 10 months. Produced recurring project status, risk, and deficiency reports by consolidating data from check sheets, drawings, and stakeholder inputs. Transferred finalized project documentation to Operations teams, organizing drawings, data sheets, and technical reports using Excel & Center, reducing handover time from 3 months to 6 weeks. Participated in model and drawing reviews, specification updates, and cross-functional RACI development to clarify owners and dependencies. Represented company at conferences, contributing to abstracts and knowledg

Operations Manager at Grant Consulting

August 1, 2022 - January 31, 2023

Managed project delivery and client relationships for 50+ concurrent clients across multiple industries using structured intake and tracking workflows leveraging HubSpot and Daylite. Coordinated end-to-end grant processes including application development, documentation management, claims submission, and funds tracking. Maintained active working knowledge of 15+ federal and provincial grant programs (e.g., BC Employer Training Grant, Canada Summer Jobs, Canada SME Export, Canada Job Grant) through self-training and meticulous documentation of eligibility requirements. Led recurring process alignment meetings with a team of 5, reducing delivery timelines. Partnered with Operations Manager to audit workflows and integrate standardized review checkpoints and documentation, improving quality control, compliance, and execution accuracy by 20%. Supported CRM implementation and adoption using HubSpot and Daylite to improve data visibility and client tracking.

Claim Disability Processor at Canada Life Assurance Company

June 1, 2021 - July 31, 2022

Managed claims workflows by reviewing eligibility data and processing benefit determinations. Partnered with employers and claimants to clarify coverage, timelines, and documentation requirements. Liaised with medical providers to efficiently process 60-100 daily claims through review stages. Monitored workflow statuses and resolved data or system issues using BPM Ultra. Produced internal reports and escalations to support accurate and timely claim resolution.

Project Manager at Just Between Friends

April 1, 2014 - March 31, 2020

Delivered bi-annual, multi-day events over a 6-year period by coordinating venues, vendors, logistics, and execution timelines across cross-functional teams. Served as on-site point of contact, supervising teams of 7+ staff and resolving real-time operational, staffing, and vendor issues during live events. Ensured on-time task completion by tracking milestones and aligning staff against event schedules. Standardized event SOPs by documenting workflows and establishing repeatable processes. Reduced director-level escalations by independently managing day-to-day execution issues and providing clear on-site leadership decisions.

Project Manager at PHSA

March 1, 2023 - August 1, 2025

Led end-to-end project documentation including charters, schedules, check sheets, vendor data using Excel, and system turnover packages using standardized PM templates. Collaborated with leadership to ensure deliverables met specifications through structured review cycles, approvals, and version control. Contributed to multi-phase initiatives that improved service awareness and engagement. Produced recurring project status, risk, and deficiency reports by consolidating data from check sheets, drawings, and stakeholder inputs. Transitioned finalized project documentation to Operations teams, reducing handover time. Participated in model and drawing reviews, specification updates, and cross-functional RACIs to clarify ownership and dependencies. Represented the company at conferences and contributed to knowledge-sharing initiatives. Built workflows, timelines, dashboards, and budget trackers using Excel, Visio, Power BI, and Monday.com.

Operations & Project Coordinator at Granted Consulting

August 1, 2022 - January 1, 2023

Project Manager at Canada Life Assurance Company

June 1, 2021 - July 1, 2022

Managed claim workflows by reviewing eligibility data and processing benefit determinations. Liaised with employers and claimants to clarify coverage, timelines, and documentation requirements. Liaised with medical providers to efficiently process 60–100 daily claims through review stages. Monitored workflow statuses and resolved data or system issues using BPM Ultra. Produced internal reports and escalations to support accurate and timely claim resolution.

Operations & Project Coordinator at Grant Consulting

August 1, 2022 - January 31, 2023

Managed project delivery and client relationships for 50+ concurrent clients across multiple industries using structured intake and tracking workflows leveraging HubSpot and Daylite. Coordinated end-to-end grant processes including application development, documentation management, claims submission, and funds tracking. Maintained active knowledge of 15+ federal and provincial grant programs (e.g., BC Employer Training Grant, CSJ, CanExport SMEs, CJG) through self-training and documenting eligibility requirements. Led recurring process alignment meetings with a team of 5, reducing delivery timelines. Partnered with Operations Manager to audit workflows and integrate standardized review checkpoints and documentation, improving quality control, compliance, and execution accuracy by 20%. Supported CRM implementation and adoption using HubSpot and Daylite to improve data visibility and client tracking.

Project Manager / Grant Process Specialist at Grant Consulting

August 1, 2022 - January 31, 2023

Managed project delivery and client relationships for 50+ concurrent clients across multiple industries using structured intake and tracking workflows (HubSpot and Daylite). Coordinated end-to-end grant processes including application development, documentation management, claims submission, and funds tracking. Maintained knowledge of 15+ federal and provincial grant programs and led process alignment meetings to reduce delivery timelines. Partnered with Ops Manager to audit workflows and integrate standardized review checkpoints; supported CRM implementation and client data visibility.

Event Manager at Just Between Friends

April 1, 2014 - March 31, 2020

Delivered bi-annual, multi-day events over a 6-year period by coordinating venues, vendors, logistics, and execution timelines across cross-functional teams. Served as on-site point of contact, supervising 7+ staff and resolving real-time issues. Ensured on-time completion by tracking milestones and coordinating staff assignments.

Grant Operations & Project Coordinator at Granted Consulting

August 1, 2022 - January 31, 2023

Managed project delivery and client relationships for 50+ concurrent clients across multiple industries using structured intake and tracking workflows (HubSpot and Daylite); coordinated end-to-end grant processes (application development, documentation management, claims submission, funds tracking); maintained knowledge of 15+ grant programs (ETG, CSJ, CanExport SMEs, CJG) through self-training; led recurring process alignment meetings with a team of 5; audited workflows with the Operations Manager, improving quality control, compliance, and execution accuracy by 20%; supported CRM implementation/adoption initiatives to improve data visibility and client tracking.

Disability Processor at Canada Life Assurance Company

June 1, 2021 - July 31, 2022

Managed claim workflows by reviewing eligibility data and processing benefit determinations; collaborated with employers and claimants to clarify coverage, timelines, and documentation requirements; liaised with medical providers to efficiently process 60–100 daily claims; monitored workflow status and resolved data/system issues using BPM Ultera; produced internal reports and escalations to support accurate and timely claim resolution.