I am a results-oriented logistics professional with extensive experience in supply chain management, financial oversight, and operational efficiency. I have a proven track record in strategic planning, contract negotiation, and process optimization across entrepreneurial and corporate environments. I am currently expanding my data analytics and business management skills in the UK, studying for a BSc (Hons) in Business and Management at the University of Wolverhampton with expected graduation in 2029, and I am fluent in Portuguese, Spanish, and English. I enjoy collaborating with diverse teams to deliver reliable, value-driven results.

GISELLE AHNERT TAVORA

I am a results-oriented logistics professional with extensive experience in supply chain management, financial oversight, and operational efficiency. I have a proven track record in strategic planning, contract negotiation, and process optimization across entrepreneurial and corporate environments. I am currently expanding my data analytics and business management skills in the UK, studying for a BSc (Hons) in Business and Management at the University of Wolverhampton with expected graduation in 2029, and I am fluent in Portuguese, Spanish, and English. I enjoy collaborating with diverse teams to deliver reliable, value-driven results.

Available to hire

I am a results-oriented logistics professional with extensive experience in supply chain management, financial oversight, and operational efficiency. I have a proven track record in strategic planning, contract negotiation, and process optimization across entrepreneurial and corporate environments.

I am currently expanding my data analytics and business management skills in the UK, studying for a BSc (Hons) in Business and Management at the University of Wolverhampton with expected graduation in 2029, and I am fluent in Portuguese, Spanish, and English. I enjoy collaborating with diverse teams to deliver reliable, value-driven results.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Portuguese
Fluent
Spanish; Castilian
Advanced
English
Advanced

Work Experience

Data Analyst at TELUS International
November 1, 2025 - Present
Evaluate search queries and digital content for accuracy, relevance, and compliance with quality guidelines. Perform data quality checks to identify inconsistencies, errors, and areas for improvement. Analyse and review datasets to maintain high standards of precision and reliability. Provide feedback and detailed reports to support data continuous quality enhancement.
Cleaning Staff at Bex Cleaning Services Limited
March 1, 2019 - Present
Responsible for office, restroom, toilets and kitchen cleaning. Manage stock control and ensure timely restocking. Report issues and concerns to management to ensure smooth operations.
Career Break
January 1, 2015 - January 1, 2018
Took a break from professional work to dedicate time to family responsibilities, including relocation to the United Kingdom. During this period, I focused on adapting to a new country, learning the culture, and managing family life.
Business Owner at AGAH Comércio e Confecções LTDA - Factory
July 1, 2012 - August 1, 2015
Directed comprehensive logistics operations, including contract negotiation with carriers and hiring transport services to optimize costs and ensure timely deliveries. Negotiated pricing and lead times with suppliers and logistics partners to enhance operational efficiency and transport coordination. Oversaw financial management, including invoicing, client onboarding, and month-end bookkeeping. Conducted bank reconciliations, maintained balance sheet schedules, and supported system implementation for improved financial reporting.
Banking Operations Supervisor at Casas Lotéricas
April 1, 2009 - June 1, 2012
Supervised a team ensuring banking procedures were followed for security and compliance. Trained new employees and managed customer service interactions. Coordinated with internal departments for seamless operations and resolved escalated issues.
Office Assistant at Rubemar Transportes LTDA - Logistics
January 1, 2006 - March 1, 2009
Handled tax documentation, ensuring compliance with Brazilian revenue regulations. Managed import documentation and supported clients with production requests. Led logistics operations, ensuring efficiency and timely deliveries. Coordinated and negotiated contracts with carriers and clients, building strategic partnerships. Oversaw hiring and supervision of transport services, optimizing routes and controlling costs. Tracked and monitored deliveries, ensuring customer satisfaction through timely updates.
Volunteer & Treasurer at Restaurando Vidas Church, Brazil
January 1, 2010 - January 1, 2013
Acted as treasurer, managing donations and maintaining detailed financial records. Coordinated and organised church events, including setup, logistics, and volunteer management. Managed the church canteen, supervising food preparation and service. Maintained a clean and welcoming environment for all community members.
Volunteer at Connect Church
January 1, 2018 - January 1, 2022
Participated in weekly community support programmes assisting low-income individuals and homeless people with food, drinks, and clothing. Contributed to the organisation and delivery of church events, assisting in the kitchen and supporting hospitality activities. Helped manage the church café, preparing refreshments and ensuring a welcoming atmosphere for attendees. Collaborated with volunteers and church staff to create a caring, inclusive, and well-coordinated environment for the community.
Office Assistant at Rubemar Transportes LTDALogistics
January 1, 2006 - March 1, 2009
Handled tax documentation, ensuring compliance with Brazilian revenue regulations. Managed import documentation and supported clients with production requests. Led logistics operations, ensuring efficiency and timely deliveries. Coordinated and negotiated contracts with carriers and clients, building strategic partnerships. Oversaw hiring and supervision of transport services, optimizing routes and controlling costs. Tiered pricing and lead times with suppliers, logistics partners, and clients. Tracked and monitored deliveries, ensuring customer satisfaction through timely updates.
Volunteer & Treasurer at Restaurando Vidas Church
January 1, 2010 - January 1, 2013
Acted as treasurer, managing donations and maintaining detailed financial records. Coordinated and organised church events, including setup, logistics, and volunteer management. Managed the church canteen, supervising food preparation and service. Maintained a clean and welcoming environment for all community members.

Education

Bachelor's Degree in Tourism at UNG
January 11, 2030 - December 1, 2008
BSc (Hons) Business and Management at University of Wolverhampton
January 11, 2030 - February 4, 2026
Bachelor's Degree in Tourism at UNG
January 11, 2030 - December 1, 2008
BSc (Hons) Business and Management at University of Wolverhampton
January 11, 2030 - April 1, 2029

Qualifications

Customs Compliance (UK Customs Academy)
February 1, 2023 - February 4, 2026
Customs Declaration Training (BIFA)
February 1, 2023 - February 4, 2026
Customs Compliance (UK Customs Academy)
February 1, 2023 - February 4, 2026
Customs Declaration Training (BIFA)
February 1, 2023 - February 4, 2026

Industry Experience

Transportation & Logistics, Professional Services, Software & Internet, Manufacturing, Financial Services, Education, Non-Profit Organization, Retail