Direct End-to-End Product Life cycle Management (PLM) for distributed teams across US & global sites, bridging the gap for complex cross-border operations. Navigating Ambiguity: Brought clarity to complex technical landscapes by restructuring global planning processes, resulting in an 18% acceleration in time-to-market. Adoption & Change Management: Coached cross-functional teams on the adoption of new Standard Operating Procedures (SOPs) and governance frameworks, reducing client-reported operational friction by 40%. KPI & Performance Management: Designed and implemented KPI tools for inventory reconciliation, enabling on-time release targets of 90%.

Chief Operations Officer - US Operations at Solutions Scientific Solutions Capital Project Leadership

January 1, 2016 - June 1, 2018

Managed a $1.5M strategic initiative for cross-functional development and global rollout of 40 diagnostic instruments, aligning technical delivery with commercial growth targets. Strategic Cost Management: Executed a comprehensive overhaul of Supply Chain and Inventory Controls, cutting operational expenditures by 27% while driving an 8% increase in Gross Profit. Operational Scalability: Implemented Lean methodologies (Kaizen) and optimized forecasting to increase processing capacity by 21%, scaling total business volume by 30% without additional headcount.

Operations Manager at Advanced Testing Laboratory (Bureau Veritas Company)

November 1, 2013 - January 1, 2016

Software Project Management: Directed end-to-end software project management for a LIMS implementation, streamlining data governance and improving data compliance by 25%. Operational Excellence: Directed daily laboratory and administrative operations, reducing average testing and reporting time by 15% via process streamlining. Quality Governance: Maintained rigorous adherence to cGMP and SOPs, resulting in zero critical findings during quality reviews. Team Development: Launched a formalized training program for 40 employees, resulting in a 34% staff turnover reduction over 12 months.

Store Manager at Kroger

February 1, 2009 - October 1, 2013

Directed a team of 75 employees, optimizing labor forecasting and scheduling to boost in-store operational efficiency by 10%.

Non-Commissioned Officer at United States Marine Corps

August 1, 2003 - August 1, 2007

Commanded and mentored a 15-person squad; executed training to drive 98% mission readiness and high-pressure decision-making.