Mahabubul Islam

IT Support and System Administration Specialist at Santander Corporate Banking

IT support and system administration specialist; responsible for deploying, configuring and maintaining IT infrastructure, workstation provisioning (VDI, Thin-Client); Active Directory; Office 365; network connectivity troubleshooting; server maintenance; project planning; setting up new workstations; ticketing system; R&D; monitoring and admin tasks.

Data Center Technician (Part-time) at Algo-Tech

Deployment of new infrastructure; audit and inventory management; mounting/unmounting network devices into rack; troubleshooting faulty devices; project planning according to the work book; cabling and labeling; testing and cleaning fiber optic cables; PDU/UPS installation; decommissioning old devices; smart hand.

Assistant Officer IT at Dhaka Bank Limited

Databases development (SQL, Oracle DB); Asset management (Inventory DB); End of Day procedure (Backend process); SQL scripting; Level 1/2 support; hardware/software/peripheral support; user support; ticketing system; new device installation (Windows/Mac/Corporate Phones/Tabs); network monitoring; connectivity troubleshooting; Microsoft Office; Active Directory; setting up new work stations (VDI, Thin-client); SWIFT Alliance administration/server maintenance; DC/DR monitoring; R&D; decommissioning old devices.

Data Center Technician at Algo-Tech

Deployment of new infrastructure, audit and inventory management, mounting/dismounting network devices into racks, troubleshooting faulty devices, project planning according to the workbook, cabling and labeling, testing and cleaning fiber optic cables, PDU/UPS installation, decommissioning old devices, and providing smart hand support.