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Hi, I’m Millicent Jelagat Kipkemei, a detail-oriented Virtual Assistant and Travel Guide Assistant based in Eldoret, Kenya. I bring remote administrative support, travel coordination, and strong customer service skills to help clients stay organized and stress-free. I excel at managing schedules, coordinating travel, and maintaining client records using CRM tools like HubSpot and Zoho. I enjoy turning complex itineraries into smooth experiences and I’m committed to professionalism, confidentiality, and building positive relationships with clients.…Hi, I’m Millicent Jelagat Kipkemei, a detail-oriented Virtual Assistant and Travel Guide Assistant based in Eldoret, Kenya. I bring remote administrative support, travel coordination, and strong customer service skills to help clients stay organized and stress-free. I excel at managing schedules, coordinating travel, and maintaining client records using CRM tools like HubSpot and Zoho. I enjoy turning complex itineraries into smooth experiences and I’m committed to professionalism, confidentiality, and building positive relationships with clients.

Millicent Jelagat Kipkemei

Content Creator, Content Producer, Assistant Producer, +2

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Hi, I’m Millicent Jelagat Kipkemei, a detail-oriented Virtual Assistant and Travel Guide Assistant based in Eldoret, Kenya. I bring remote administrative support, travel coordination, and strong customer service skills to help clients stay organized and stress-free. I excel at managing schedules, coordinating travel, and maintaining client records using CRM tools like HubSpot and Zoho. I enjoy turning complex itineraries into smooth experiences and I’m committed to professionalism, confidentiality, and building positive relationships with clients.…Hi, I’m Millicent Jelagat Kipkemei, a detail-oriented Virtual Assistant and Travel Guide Assistant based in Eldoret, Kenya. I bring remote administrative support, travel coordination, and strong customer service skills to help clients stay organized and stress-free. I excel at managing schedules, coordinating travel, and maintaining client records using CRM tools like HubSpot and Zoho. I enjoy turning complex itineraries into smooth experiences and I’m committed to professionalism, confidentiality, and building positive relationships with clients.

Available to hire

Hi, I’m Millicent Jelagat Kipkemei, a detail-oriented Virtual Assistant and Travel Guide Assistant based in Eldoret, Kenya. I bring remote administrative support, travel coordination, and strong customer service skills to help clients stay organized and stress-free.
I excel at managing schedules, coordinating travel, and maintaining client records using CRM tools like HubSpot and Zoho. I enjoy turning complex itineraries into smooth experiences and I’m committed to professionalism, confidentiality, and building positive relationships with clients.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

English

Advanced

Swahili

Advanced

French

Intermediate

Work Experience

Virtual Assistant & Travel Guide Assistant at Global Remote Assistant Services

August 1, 2025 - December 31, 2025

Managed day-to-day administrative tasks including email management, calendar scheduling, meeting arrangements, and document preparation using Google Workspace. Coordinated travel arrangements such as flight bookings, accommodation research, itinerary planning, and destination recommendations. Maintained accurate client records and supported client relationship management using HubSpot and Zoho CRM. Organized tasks and monitored project timelines using Trello and Asana to ensure efficient workflow and timely delivery. Assisted with data entry, report preparation, and basic workflow automation using Zapier.

Customer Service Assistant (Part-Time) at Sego Furniture

April 1, 2024 - March 31, 2025

Assisted customers with product inquiries, orders, and after-sales support, ensuring a positive shopping experience. Handled sales transactions, invoicing, and basic record keeping while maintaining accuracy. Responded to customer complaints and resolved issues professionally to improve customer satisfaction. Supported inventory management and showroom organization. Gained hands-on experience in hospitality operations and teamwork.

Intern – Conservation & Tourism Services at Lake Bogoria National Reserve, Kenya

October 1, 2021 - January 31, 2022

Supported visitor services, guiding support, and tourist information management. Assisted conservation and environmental awareness activities within the reserve. Helped with basic administrative tasks and record keeping. Gained exposure to wildlife conservation and eco-tourism operations.