Available to hire
I am a Senior Project Manager and Business Analyst with 15+ years delivering complex change in regulated, data‑intensive environments including utilities, public sector and professional services. I am formally certified in ISEB Business Analysis, with hands‑on experience as a Business Process Architect at Thames Water, leading requirements definition, process mapping, and operating model design.
I have a strong background in data privacy, GDPR, and information governance, including working with Information Asset Owners (IAOs), data inventories, and regulatory assurance activities. I excel at engaging senior stakeholders, translating complex data and regulatory concepts into practical actions, and embedding sustainable governance and reporting practices.
Experience Level
Language
English
Fluent
Work Experience
Innovation Project Manager (Contract) at Northumbrian Water
October 1, 2024 - December 31, 2025Lead mobilisation and delivery of Ofwat Innovation Fund projects (up to £6m), defining WBS‑led delivery plans, success measures, and governance frameworks. Own project controls including cost baselines, forecasting, partner billing schedules, and funding drawdowns, working closely with finance and commercial teams. Produce monthly financial, delivery, and benefits reports for Executive Sponsors, finance leadership, and external regulators. Coordinate delivery across consortium partner PMs, maintaining RAID logs, KPI dashboards, and audit‑ready cost evidence. Work with data scientists and operational teams to deliver ML and AI prediction models using historical and live water‑quality datasets.
Project Manager (Contract) at Southern Water
April 1, 2022 - October 31, 2024Delivered regulatory IT programmes with budgets up to £15m, applying structured project controls, WBS, and cost tracking throughout the lifecycle. Maintained accurate forecasting, supplier billing oversight, and financial reporting to Programme and Finance leadership. Managed third‑party suppliers, commercial approvals, and InfoSec/IG governance across SaaS platforms including Maximo, TfL‑integrated permitting, and Azure.
Project Manager (Contract) at British Standards Institution
September 1, 2022 - January 31, 2023Directed international standardisation projects, managing delivery plans, risks, and reporting across global technical committees and sponsors.
Project Manager, Talent Acquisition Retail (FTC) at Primark
April 1, 2022 - September 30, 2022Established a PMO from inception, embedding governance, prioritisation, reporting cadence, and cost visibility across global initiatives. Coached project owners and senior stakeholders on structured delivery and reporting disciplines.
Global Operations Project Manager (FTC) at White & Case LLP
November 1, 2021 - April 30, 2022Led global rollout of technology and workplace solutions, managing supplier performance, budgets, and risk controls across multiple regions. Delivered commercial analysis and reporting to support investment decisions and service optimisation.
Project Manager (FTC) at UK Government Investments
February 1, 2021 - October 31, 2021Embedded within a cross‑government finance programme, establishing portfolio‑level project controls across 100+ projects. Defined cost tracking, reporting cadence, and assurance frameworks to improve visibility of investment risk and delivery performance. Delivered a cloud‑based resourcing and portfolio demand platform, aligned to financial and delivery governance.
Senior Project Manager at AMTE
October 1, 2020 - February 28, 2021Supported PMO setup and delivery of new battery technology projects, including cost tracking and investor reporting.
Senior Project Manager at Yell.com
March 1, 2020 - October 31, 2020Directed delivery of a world‑first B2B/B2C messaging platform with Apple & LivePerson, managing commercial alignment, supplier delivery, and executive reporting.
Project Manager at Thames Water
April 1, 2018 - October 31, 2019Led transformation of the Vulnerable Customer Centre, embedding Ofwat commitments, GDPR compliance, and structured delivery controls. Implemented ERP‑enabled scheduling and workforce management, improving operational visibility, reporting accuracy, and regulatory assurance.
Business Process Architect at Thames Water
January 1, 2012 - December 31, 2014Led business analysis and process architecture across regulated operational and IT environments. Mapped end‑to‑end processes, systems, and data flows to support operating model design and regulatory assurance. Worked with IAOs to define data ownership, usage, and controls; produced audit‑ready documentation covering information assets, data dependencies, risks and controls; supported the Information Asset Register through data mapping and stakeholder validation.
Education
Associate of Applied Science (Biology) at North Seattle College
January 11, 2030 - February 4, 2026Qualifications
PRINCE2
January 11, 2030 - February 4, 2026Managing Successful Programmes (MSP)
January 11, 2030 - February 4, 2026Agile
January 11, 2030 - February 4, 2026ISEB Business Analysis
January 11, 2030 - February 4, 2026Contract Management
January 11, 2030 - February 4, 2026NEC3 Contract Administration
January 11, 2030 - February 4, 2026Industry Experience
Energy & Utilities, Government, Professional Services
Experience Level
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