Available to hire
I am an experienced Executive Assistant with over eight years of supporting senior management. I excel at managing complex calendars, organizing meetings, and streamlining workflows, all while handling sensitive information with complete discretion.
My strong organizational skills and adaptability in fast-paced environments ensure that executive operations run seamlessly every day. I thrive in cross-functional teams, drive process improvements, and continuously learn to deliver exceptional support and value.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Work Experience
Virtual Assistant at Value Enabler
December 1, 2018 - PresentManaged executives' calendars, scheduled appointments, and coordinated meetings to streamline schedules and boost productivity. Coordinated travel itineraries, including flights, accommodations, and ground transport, ensuring cost-efficiency. Prepared and edited contracts, documents, reports, and presentations for executive review, while serving as the primary contact for calls, emails, and confidential correspondence. Directed end-to-end meeting logistics, supported special projects with timely updates, and collaborated cross-functionally to resolve client issues. Led onboarding for new hires and customer engagement initiatives, ensuring high client satisfaction and retention. Maintained detailed documentation to support marketing and client interaction strategies, and monitored progress to leadership. Built and nurtured client relationships through strategic negotiations, contributing to revenue growth.
Client Engagement Consultant at 9mobile (Etisalat Nigeria)
January 1, 2015 - November 1, 2018Managed over 100 daily inbound/outbound calls, resolving customer issues promptly and enhancing satisfaction by over 50%. Supported onboarding of new users, contributing to improved customer satisfaction and loyalty. Maintained accurate records of customer interactions and collaborated with cross-functional teams to ensure seamless customer experiences. Contributed to customer engagement initiatives and retention through targeted onboarding and ongoing client communications.
Education
Bachelor’s in Electrical Electronics Engineering (B.Eng.) at Federal University of Technology, Owerri
January 11, 2030 - May 1, 2014Microsoft Office Suite at Udemy
December 1, 2020 - February 4, 2026Customer Relationship Management at Chartered Institute Of Customer Relationship Management
March 1, 2017 - February 4, 2026Soft Skills Development at Mentora
February 1, 2016 - February 4, 2026Qualifications
Microsoft Office Suite
December 1, 2020 - February 4, 2026Customer Relationship Management
March 1, 2017 - February 4, 2026Soft Skills Development
February 1, 2016 - February 4, 2026Industry Experience
Professional Services, Media & Entertainment, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager today.