Freelance digital delivery manager/ programme manager/ project manager with 20+ years’ experience leading teams and delivering digital projects. Professional work experience - Management of digital programmes with budgets up to £2 million for corporate, healthcare, pharma, public sector and government organisations - Managing and delivering all aspects of the project life cycle from estimation, scoping, user stories, sprint planning, design, build, QA, UAT, security testing, hosting requirements and go live - Overseeing the design phase - brand development, look & feel, UX and UI, prototypes and user testing - Running website discovery projects in the BA role - leading requirements gathering workshops, stakeholder interviews and writing user stories/ acceptance criteria - Delivery of website builds, enterprise CMS platforms (Optimizely, Sitecore, Tridion, Umbraco, Wordpress, Episerver), ecommerce sites (Magento, uCommerce, Hybris), multilingual sites and multiple country rollouts - Delivery of web and mobile apps, including VR and AR, ios and android native apps, and launch via app stores in multiple languages/ markets - Managing CMS migration projects end-to-end including stakeholder requirements, specifications, technical build & testing, rollouts, documentation and training for global corporations - Well versed in agile delivery - stand ups, show & tells, backlog grooming and retros - Overseeing the production of content,copy - video, 2D, 3D and audio - for websites, social media and events - Strong background in client management building relationships with global clients - Managing multi-disciplinary teams across multiple remote and worldwide locations - Proficient user of industry standard tools - Jira/ Confluence, Monday, Basecamp

Sophie Blackham

Freelance digital delivery manager/ programme manager/ project manager with 20+ years’ experience leading teams and delivering digital projects. Professional work experience - Management of digital programmes with budgets up to £2 million for corporate, healthcare, pharma, public sector and government organisations - Managing and delivering all aspects of the project life cycle from estimation, scoping, user stories, sprint planning, design, build, QA, UAT, security testing, hosting requirements and go live - Overseeing the design phase - brand development, look & feel, UX and UI, prototypes and user testing - Running website discovery projects in the BA role - leading requirements gathering workshops, stakeholder interviews and writing user stories/ acceptance criteria - Delivery of website builds, enterprise CMS platforms (Optimizely, Sitecore, Tridion, Umbraco, Wordpress, Episerver), ecommerce sites (Magento, uCommerce, Hybris), multilingual sites and multiple country rollouts - Delivery of web and mobile apps, including VR and AR, ios and android native apps, and launch via app stores in multiple languages/ markets - Managing CMS migration projects end-to-end including stakeholder requirements, specifications, technical build & testing, rollouts, documentation and training for global corporations - Well versed in agile delivery - stand ups, show & tells, backlog grooming and retros - Overseeing the production of content,copy - video, 2D, 3D and audio - for websites, social media and events - Strong background in client management building relationships with global clients - Managing multi-disciplinary teams across multiple remote and worldwide locations - Proficient user of industry standard tools - Jira/ Confluence, Monday, Basecamp

Available to hire

Freelance digital delivery manager/ programme manager/ project manager with 20+ years’ experience leading teams and delivering digital projects.

Professional work experience

  • Management of digital programmes with budgets up to £2 million for corporate, healthcare, pharma, public sector and government organisations
  • Managing and delivering all aspects of the project life cycle from estimation, scoping, user stories, sprint planning, design, build, QA, UAT, security testing, hosting requirements and go live
  • Overseeing the design phase - brand development, look & feel, UX and UI, prototypes and user testing
  • Running website discovery projects in the BA role - leading requirements gathering workshops, stakeholder interviews and writing user stories/ acceptance criteria
  • Delivery of website builds, enterprise CMS platforms (Optimizely, Sitecore, Tridion, Umbraco, Wordpress, Episerver), ecommerce sites (Magento, uCommerce, Hybris), multilingual sites and multiple country rollouts
  • Delivery of web and mobile apps, including VR and AR, ios and android native apps, and launch via app stores in multiple languages/ markets
  • Managing CMS migration projects end-to-end including stakeholder requirements, specifications, technical build & testing, rollouts, documentation and training for global corporations
  • Well versed in agile delivery - stand ups, show & tells, backlog grooming and retros
  • Overseeing the production of content,copy - video, 2D, 3D and audio - for websites, social media and events
  • Strong background in client management building relationships with global clients
  • Managing multi-disciplinary teams across multiple remote and worldwide locations
  • Proficient user of industry standard tools - Jira/ Confluence, Monday, Basecamp
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Language

English
Fluent

Work Experience

Senior Project Manager at Trunk
March 1, 2025 - Present
Lead cross-functional digital delivery programs in a hybrid working environment, responsible for scope, estimates, budget management and stakeholder alignment.
Senior Project/Account Manager at Clicky Group
June 1, 2025 - October 1, 2025
Managed multi-channel digital projects and client relationships for remote teams, overseeing budgets and delivery.
Senior Creative Project Manager at The Hut Group
December 1, 2023 - January 1, 2025
Delivered creative and technical projects; led design and development teams; oversaw vendor relationships and governance across digital programs.
Interim Head of Product at MyPulse
September 1, 2023 - November 1, 2023
Led product strategy and delivery; aligned roadmaps with business goals and managed cross-functional teams.
Account/Project Manager at Anything Digital
July 1, 2023 - August 1, 2023
Client-facing project management; scoping, planning and delivery across digital projects for multiple clients.
Account/Project Manager at Tangerine
July 1, 2023 - Present
Short-term project management delivering digital campaigns for clients.
Digital Delivery Manager at DEPT
November 1, 2020 - January 1, 2023
Led delivery of digital programs; cross-functional coordination, planning and release readiness.
Senior Digital Project Manager at Quintain Living
June 1, 2020 - September 1, 2020
Managed UK digital projects; stakeholder management and delivery against program milestones.
Digital Delivery Manager at DEPT
March 1, 2019 - April 1, 2020
Delivered multiple digital projects; collaborated with multi-site teams.
Senior Digital Project Manager at Momentum Worldwide
January 1, 2019 - February 1, 2019
Oversee digital campaigns and experiential projects; client management and cross-functional delivery.
Digital Programme Manager at King + Carta
April 1, 2018 - November 1, 2018
Led digital programmes and production for design-focused campaigns across channels.
Freelance Digital Account Director at McCann Manchester
January 1, 2018 - April 1, 2018
Digital account leadership for clients; main contact across campaigns and teams.

Education

BA (Hons) Business Studies, 2:1 at Sheffield Hallam University
January 1, 2000 - January 1, 2004

Qualifications

PRINCE2 Project Management Practitioner
January 1, 2020 - January 1, 2020

Industry Experience

Software & Internet, Healthcare, Government, Professional Services, Media & Entertainment