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I'm Amanda Haggett, a Calgary-based professional with a strong track record in administration, client relations, and team leadership. I excel in remote environments, coordinating cross-functional teams, resolving complex inquiries, and delivering accurate information with a user-focused approach. I'm seeking remote opportunities where I can apply my management experience and collaborative mindset to drive efficiency, client satisfaction, and scalable processes. I bring a proactive attitude, stellar communication, and hands-on experience building processes and leading teams across diverse sectors.…I'm Amanda Haggett, a Calgary-based professional with a strong track record in administration, client relations, and team leadership. I excel in remote environments, coordinating cross-functional teams, resolving complex inquiries, and delivering accurate information with a user-focused approach. I'm seeking remote opportunities where I can apply my management experience and collaborative mindset to drive efficiency, client satisfaction, and scalable processes. I bring a proactive attitude, stellar communication, and hands-on experience building processes and leading teams across diverse sectors.

Amanda Haggett

Project Manager, Production Manager, Content Producer, +2

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I'm Amanda Haggett, a Calgary-based professional with a strong track record in administration, client relations, and team leadership. I excel in remote environments, coordinating cross-functional teams, resolving complex inquiries, and delivering accurate information with a user-focused approach. I'm seeking remote opportunities where I can apply my management experience and collaborative mindset to drive efficiency, client satisfaction, and scalable processes. I bring a proactive attitude, stellar communication, and hands-on experience building processes and leading teams across diverse sectors.…I'm Amanda Haggett, a Calgary-based professional with a strong track record in administration, client relations, and team leadership. I excel in remote environments, coordinating cross-functional teams, resolving complex inquiries, and delivering accurate information with a user-focused approach. I'm seeking remote opportunities where I can apply my management experience and collaborative mindset to drive efficiency, client satisfaction, and scalable processes. I bring a proactive attitude, stellar communication, and hands-on experience building processes and leading teams across diverse sectors.

Available to hire

I’m Amanda Haggett, a Calgary-based professional with a strong track record in administration, client relations, and team leadership. I excel in remote environments, coordinating cross-functional teams, resolving complex inquiries, and delivering accurate information with a user-focused approach.

I’m seeking remote opportunities where I can apply my management experience and collaborative mindset to drive efficiency, client satisfaction, and scalable processes. I bring a proactive attitude, stellar communication, and hands-on experience building processes and leading teams across diverse sectors.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Associate Owner Relations at Enverus

June 1, 2024 - December 1, 2025

Key contact for interest owners and represented various operators. Responded to inquiries about transfers, royalty payments, EnergyLink difficulties, and Division Order adjustments. Collaborated with internal teams to resolve complex issues and deliver accurate information. Maintained detailed records using CRM systems. Enhanced client satisfaction through proactive communication and problem-solving.

Management / Team Leader at A&T Ascension Consulting

July 1, 2018 - September 1, 2023

Managed a remote call centre team of 15–20, coordinating government contracts such as the Department of Unemployment North Carolina during COVID-19. Led recruitment, training, and performance reviews; delivered internationally recognized management training via Zoom. Drove process improvements and ensured service levels across the team.

Director of Buying Assistant at ALDI UK Corporate

January 1, 2015 - July 1, 2018

Managed calendar, meetings and events for the Director of Buying. Led a team of 15 assistants, introduced new products, and ensured quality control. Supported recruitment and employee development, helping align buying priorities with business goals.

Service Coordinator / Project Manager Assistant at Service Master Restore

February 1, 2010 - December 1, 2015

Scheduled and managed 20 mitigation specialists for insurance contracts. Designed process systems and deployed teams for emergency response. Assisted with quotes, estimates, and timelines for construction projects, coordinating cross-functional stakeholders.

Help Desk Analyst / Customer Service at TELUS Mobility

June 1, 2006 - January 1, 2010

Provided customer support for billing, loyalty, and channel inquiries. Promoted to Help Desk Analyst, supporting employees nationwide. Facilitated training for new hires and resolved escalated complaints, improving issue resolution times.