I am an Agile leader with 14+ years of experience across Fintech, Banking, SaaS, and Automotive sectors, specializing in SAFe implementations, Release Train Engineer (RTE), and large-scale program delivery. I enjoy guiding teams through complex transformations, building strong executive relationships, and delivering measurable business outcomes. In my roles, I have led 120+ members and managed multi-million-dollar budgets, while enabling continuous improvement and innovation. I thrive on turning challenges into scalable solutions, from regulated banking integrations to global manufacturing programs. I am passionate about coaching teams, aligning stakeholders, and driving outcomes that matter.

Luis Diaz Lamas

I am an Agile leader with 14+ years of experience across Fintech, Banking, SaaS, and Automotive sectors, specializing in SAFe implementations, Release Train Engineer (RTE), and large-scale program delivery. I enjoy guiding teams through complex transformations, building strong executive relationships, and delivering measurable business outcomes. In my roles, I have led 120+ members and managed multi-million-dollar budgets, while enabling continuous improvement and innovation. I thrive on turning challenges into scalable solutions, from regulated banking integrations to global manufacturing programs. I am passionate about coaching teams, aligning stakeholders, and driving outcomes that matter.

Available to hire

I am an Agile leader with 14+ years of experience across Fintech, Banking, SaaS, and Automotive sectors, specializing in SAFe implementations, Release Train Engineer (RTE), and large-scale program delivery. I enjoy guiding teams through complex transformations, building strong executive relationships, and delivering measurable business outcomes. In my roles, I have led 120+ members and managed multi-million-dollar budgets, while enabling continuous improvement and innovation.

I thrive on turning challenges into scalable solutions, from regulated banking integrations to global manufacturing programs. I am passionate about coaching teams, aligning stakeholders, and driving outcomes that matter.

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Work Experience

Agile Lead Director (SAFe SPC) at NTT DATA
July 1, 2022 - May 1, 2025
Directed a leadership team of 20 Scrum Masters and RTEs, overseeing SAFe implementations for multiple enterprise clients. Reduced onboarding time by 50% (30 to 15 days) by optimizing the assessment-to-implementation workflow. Improved SLAs by 30% across portfolios by identifying bottlenecks and leading process-improvement initiatives. Spearheaded an internal AI innovation project to upskill the mobile development bench, resulting in $130,000 USD in budget savings. Managed executive relationships, conducting SAFe assessments and leading recruitment for delivery success.
SAFe RTE at Bitso
February 1, 2022 - May 1, 2022
Led the strategic integration with the Central Bank of Mexico (Banxico), opening a major new revenue channel. Orchestrated international market expansions with product launches in Colombia and Argentina. Managed banking integrations in Brazil, ensuring compliance with government regulations. Reduced withdrawal-related support tickets by 25% by optimizing the withdrawal engine. Facilitated the ART for 4 cross-functional squads, leading PI Planning to align delivery with aggressive growth targets.
SAFe Scrum Master at Cognizant
February 1, 2021 - February 1, 2022
Secured a key account renewal by standardizing delivery dashboards and improving client trust. Managed delivery for 3 client accounts, handling executive reporting and ensuring business goal alignment. Led the transition to DevOps (Azure CI/CD) for Data squads, reducing deployment time by 30%. Improved team efficiency by 20% through automating Jira workflows. Selected for the Agile Leadership team to recruit new Scrum Masters and Product roles.
SAFe RTE at HCL
August 1, 2019 - February 1, 2021
Restored client confidence by stabilizing delivery and consistently exceeding expectations. Led over 9 PI Planning sessions, achieving a 95% delivery rate against commitments. Increased team output by 50% through improved backlog refinement and a collaborative culture. Expanded the team from 5 to 8 members by identifying client needs and proposing strategic roles.
SAFe Scrum Master at Herbalife
June 1, 2018 - August 1, 2019
Drove a 30% increase in leads and 25% conversions by leading the rollout of a modular lead capture system. Supported enterprise adoption of SAFe, helping the transition to scaled agile practices. Created Jira and Power BI dashboards to track performance and ROI of lead generation projects.
Business Analyst at Flex
June 1, 2017 - June 1, 2018
Led the implementation of a production line dashboard system, improving traceability and real-time decision-making. Integrated data from multiple systems into visual reports to accelerate issue identification.
Project Manager at Honda
June 1, 2013 - June 1, 2017
Led the implementation of a new production line system ($900k USD budget), boosting output by 15%. Executed a Kaizen initiative to optimize storage server performance, resulting in $15k USD in savings. Coordinated development and support teams, ensuring smooth operations and successful system adoption.

Education

Degree in Information Systems at University of Guadalajara
January 11, 2030 - February 4, 2026
International Business Management at Cornerstone Community College
January 11, 2030 - February 4, 2026

Qualifications

SAFe Advanced SPC
January 11, 2030 - February 4, 2026
SAFe SPC
January 11, 2030 - February 4, 2026
Release Train Engineer (RTE)
January 11, 2030 - February 4, 2026
Lean Portfolio Management
January 11, 2030 - February 4, 2026
Product Owner
January 11, 2030 - February 4, 2026
Scrum Master
January 11, 2030 - February 4, 2026
Advanced Scrum Master
January 11, 2030 - February 4, 2026
PMP (In process)
January 11, 2030 - February 4, 2026

Industry Experience

Financial Services, Software & Internet, Manufacturing, Professional Services