Kevin Dean Lu
I am a results-driven professional with cross-functional experience in finance, corporate/business administration, credit control, customer success, debt recovery, and digital operations across both public and private…
About
I am a results-driven professional with cross-functional experience in finance, corporate/business administration, credit control, customer success, debt recovery, and digital operations across both public and private sectors. I am skilled at managing complex financial workflows, building stakeholder trust, and leveraging data systems such as Salesforce CRM, SAP ERP, and Microsoft Excel/OneNote to optimize reporting accuracy, compliance, and client satisfaction.
I combine hands-on operational discipline with strategic thinking gained from managing a personal multi-asset investment portfolio, driving market insight and financial literacy. I am consistently recognized for firm and clear communication, attention to detail, and the ability to deliver process improvements in fast-paced, high-volume environments.
- 7 years' experience
- Joined February 2026
Languages
- EnglishFluent
Industry experience
- Financial Services
- Government
- Software & Internet
- Retail
- Professional Services
- Education
- Real Estate & Construction
More experts in Auckland, New Zealand
Work experience· 9 roles
Evaluate and annotate large language model outputs to improve response accuracy, creativity, coherence, and safety. Perform prompt creation, response ranking, and structured feedback for AI training datasets, applying detailed project guidelines to ensure high-quality, consistent annotations and contributing to RLHF workflows to enhance generative AI systems. Maintain high accuracy while meeting productivity benchmarks.
Manage accounts receivable and credit control activities, review aged trial balance and general ledger reports to identify overdue and high-risk accounts; investigate open items in SAP (GUI) to analyze invoices, credit notes, and payment histories; reconcile remittances and resolve discrepancies; liaise with customers to resolve disputes and negotiate payment arrangements; support cash flow optimization and accurate financial reporting.
Evaluate and annotate large language model outputs to improve response accuracy, coherence, and safety. Create prompts, rank responses, and provide structured feedback for AI training datasets, supporting RLHF workflows with high accuracy and productivity.
Education
Certifications and awards
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