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Hi, I’m Binta Turay. I’m a Senior Project Manager with over eight years of experience in program management and business analysis. I excel at turning unclear requirements into clear, future-state solutions that drive business success. I’ve led CRM and ERP implementations, managed large-scale modernization efforts, and consistently delivered improved productivity and streamlined operations across healthcare and financial services. I thrive in Agile and Waterfall environments, leveraging SDLC, CI/CD, ITSM, and UX/UI design principles to ensure practical, user-centered outcomes. I’ve applied ML/AI to optimize data analysis and automate workflows, reducing costs and time-to-market, while building governance structures, steering committees, and effective change management to align programs with strategic goals.…Hi, I’m Binta Turay. I’m a Senior Project Manager with over eight years of experience in program management and business analysis. I excel at turning unclear requirements into clear, future-state solutions that drive business success. I’ve led CRM and ERP implementations, managed large-scale modernization efforts, and consistently delivered improved productivity and streamlined operations across healthcare and financial services. I thrive in Agile and Waterfall environments, leveraging SDLC, CI/CD, ITSM, and UX/UI design principles to ensure practical, user-centered outcomes. I’ve applied ML/AI to optimize data analysis and automate workflows, reducing costs and time-to-market, while building governance structures, steering committees, and effective change management to align programs with strategic goals.

Binta Turay

Product Designer, UI Designer, UX Designer, +2

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Hi, I’m Binta Turay. I’m a Senior Project Manager with over eight years of experience in program management and business analysis. I excel at turning unclear requirements into clear, future-state solutions that drive business success. I’ve led CRM and ERP implementations, managed large-scale modernization efforts, and consistently delivered improved productivity and streamlined operations across healthcare and financial services. I thrive in Agile and Waterfall environments, leveraging SDLC, CI/CD, ITSM, and UX/UI design principles to ensure practical, user-centered outcomes. I’ve applied ML/AI to optimize data analysis and automate workflows, reducing costs and time-to-market, while building governance structures, steering committees, and effective change management to align programs with strategic goals.…Hi, I’m Binta Turay. I’m a Senior Project Manager with over eight years of experience in program management and business analysis. I excel at turning unclear requirements into clear, future-state solutions that drive business success. I’ve led CRM and ERP implementations, managed large-scale modernization efforts, and consistently delivered improved productivity and streamlined operations across healthcare and financial services. I thrive in Agile and Waterfall environments, leveraging SDLC, CI/CD, ITSM, and UX/UI design principles to ensure practical, user-centered outcomes. I’ve applied ML/AI to optimize data analysis and automate workflows, reducing costs and time-to-market, while building governance structures, steering committees, and effective change management to align programs with strategic goals.

Available to hire

Hi, I’m Binta Turay. I’m a Senior Project Manager with over eight years of experience in program management and business analysis. I excel at turning unclear requirements into clear, future-state solutions that drive business success. I’ve led CRM and ERP implementations, managed large-scale modernization efforts, and consistently delivered improved productivity and streamlined operations across healthcare and financial services.

I thrive in Agile and Waterfall environments, leveraging SDLC, CI/CD, ITSM, and UX/UI design principles to ensure practical, user-centered outcomes. I’ve applied ML/AI to optimize data analysis and automate workflows, reducing costs and time-to-market, while building governance structures, steering committees, and effective change management to align programs with strategic goals.

Language

English

Fluent

Work Experience

Project Manager/Program Manager at Centers for Disease Control Prevention (CDC)

November 1, 2023 - Present

Led $2.5M modernization projects tracked daily using Azure DevOps; partnered with business, security, network, and operations teams to define tasks, requirements, and system enhancements. Facilitated cross-functional sessions to identify vulnerabilities and fraud-related challenges, and developed strategic solutions. Designed comprehensive test plans, scenarios, scripts, and results matrices to validate fraud-detection functionality. Established steering committees and project boards for strategic oversight, defined approval criteria and resource allocation, and designed migration plans. Implemented governance structures and quality controls to ensure security and risk-management standards. Managed project budgets with Clarity PPM and Excel and maintained documentation in Confluence to standardize processes across the fraud department.

Project Manager/Scrum Master at United Health

March 1, 2019 - November 1, 2023

Led end-to-end project management for the enhancement of an on-premises file storage system, integrating 1,300+ event rules, automation, and AI technologies. Managed a $1.3M project budget and coordinated two Scrum teams (data scientists and automation engineers) to design AI-driven improvements for file storage queries. Used Smartsheet for real-time dashboards, defined business and technical requirements with the Product Owner, prioritized the backlog, and tracked progress with Microsoft Project and Azure DevOps. Established governance and risk management practices to ensure alignment with security frameworks.

Project Manager/Business Analyst at SunTrust Bank

August 1, 2016 - March 1, 2019

Directed a $3.4M ServiceNow implementation, focusing on ITSM configuration and customization to optimize incident, change, and problem management. Conducted requirements gathering with stakeholders using JIRA; incorporated machine learning to automate processes and enhance user experience. Implemented robust communication protocols, stored artifacts in SharePoint and the Vault, and managed migration of update sets across environments. Maintained multiple ServiceNow instances, ensuring high availability and optimal performance.