Available to hire
I am an Audio Engineer and IT professional with over 20 years of diverse experience spanning design, engineering, administration, leadership, and solutions concepts. I excel at discovering root causes through testing and troubleshooting to deliver rapid resolutions, and I’m passionate about communicating ideas clearly and effectively.
I’m an exceptional communicator and analytical thinker who enjoys leading teams to deliver results. I aggressively identify strategies, maintain sharp focus, and develop sophisticated, tactical solutions.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Audio Engineer / Music Producer at UNITED MASTERS (Evolving Sounds Studio)
January 1, 2026 - March 1, 2026Mixed and engineered EP Spark of Light; produced tracks; wrote lyrics and composed/copyrighted lyrics for six tracks; video assets created; credits as Writer/Artist; projects include Those were the days, Spark of Light, You are Kings & Queens, Missionary.
Telecom Admin at ALOIS
October 1, 2023 - March 1, 2026Contract position assisting converting sites to Microsoft Teams voice; migrated 500+ sites nationwide; ported numbers to Teams; created Resource accounts, Auto Attendants, Emergency location, Caller ID Policy, Call queues and feature sets; utilized PowerShell to assign licenses and perform testing; trained on Teams best practices.
Collaboration Services Lead / Senior Support Tech Specialist at HCL America
September 1, 2018 - May 1, 2023Conferencing Operations / Unified Communications for Sempra Utilities and subsidiaries; on-prem and hybrid video infrastructure including CUCM, Tandberg, Polycom; Team Lead for 5 AV-Tech staff; created Intune accounts; Coordinated and scheduled international Zoom corporate events; managed MS Teams Live events; Problem Manager / Senior Support Tech.
Education
AA at SAE – School of Audio Engineering
May 1, 2024 - December 1, 2025Coursework in Communication at Southern Illinois University
January 1, 1989 - January 1, 1991Qualifications
Dante Certification
January 11, 2030 - March 18, 2026CompTIA A+
January 11, 2030 - March 18, 2026Microsoft Certified Professional (MCP)
January 11, 2030 - March 18, 2026Industry Experience
Media & Entertainment, Telecommunications, Professional Services, Software & Internet, Education
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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