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I am a friendly, organised and service-minded professional currently pursuing a Certificate III in Business. I have experience in administrative coordination, client communication and process organisation across corporate, academic and student-led environments. I am known for creating a welcoming atmosphere, maintaining accurate records and providing exceptional support to teams and customers.…

Larissa Ferreira

Content Creator, Project Manager, Brand Designer, +2

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I am a friendly, organised and service-minded professional currently pursuing a Certificate III in Business. I have experience in administrative coordination, client communication and process organisation across corporate, academic and student-led environments. I am known for creating a welcoming atmosphere, maintaining accurate records and providing exceptional support to teams and customers.…

Available to hire

I am a friendly, organised and service-minded professional currently pursuing a Certificate III in Business. I have experience in administrative coordination, client communication and process organisation across corporate, academic and student-led environments.

I am known for creating a welcoming atmosphere, maintaining accurate records and providing exceptional support to teams and customers.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

English

Fluent

Spanish; Castilian

Intermediate

Portuguese

Fluent

Work Experience

Waitress / Front of House at Burly Gin

November 1, 2025 - Present

Delivered professional and attentive service in an upscale environment; operated POS systems; maintained a clean, premium service atmosphere; performed stock checks and daily operational routines; handled customer inquiries and resolved issues discreetly.

Customer Service & Lead Qualification at Oxbridge Group

November 1, 2025 - Present

Handled outbound and inbound calls with potential leads to understand needs, goals, and current situation; identified customer profiles and qualified leads; built rapport with clear, friendly communication; maintained accurate records of conversations and lead status updates.

Waitress / Front of House at Lodi’s Burger

April 1, 2025 - October 31, 2025

Provided warm, friendly service in a casual, family-oriented restaurant; took orders, delivered meals, and engaged with guests; assisted with restocking and routine closing tasks.

Performance & Growth Intern at SuperFrete

April 1, 2025 - October 31, 2025

Supported teams with customer-focused insights and service-related data; developed dashboards and monitored KPIs to improve user experience; worked with a strong focus on results and achieving growth targets; strengthened multitasking and analytical skills.

Proposal Intern at Wabtec Corporation

February 1, 2024 - March 31, 2025

Coordinated communication between internal departments to meet client needs; strengthened client relationships through clear communication and timely updates; supported procurement and administrative processes, ensuring workflow accuracy.

President and Vice-Presidency Advisor at Ômega Junior

January 1, 2022 - December 31, 2023

Represented the organization with professionalism in meetings and events; managed administrative documentation and operational processes; strengthened communication, leadership, and customer-facing experience; guided teams through conflict resolution, communication improvement, and goal setting.

Expansion Manager, Remote at Núcleo Vertentes

April 1, 2022 - October 31, 2022

Trained and supported teams, improving communication and customer-facing confidence; assisted in organizing large events, enhancing organizational and hospitality-related skills.