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I am a customer service professional with a strong background in retail sales and merchandising. I thrive on helping customers, maintaining store standards, and collaborating with teams to achieve sales targets. I am organized, detail-oriented, and adaptable in fast-paced environments. In addition to my frontline experience, I enjoy applying design-minded thinking to store presentations and merchandising strategies, ensuring cohesive branding and engaging shopper experiences.…I am a customer service professional with a strong background in retail sales and merchandising. I thrive on helping customers, maintaining store standards, and collaborating with teams to achieve sales targets. I am organized, detail-oriented, and adaptable in fast-paced environments. In addition to my frontline experience, I enjoy applying design-minded thinking to store presentations and merchandising strategies, ensuring cohesive branding and engaging shopper experiences.

Saisa Poudel

Merchandiser, Graphic Designer, Product Designer, +2

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I am a customer service professional with a strong background in retail sales and merchandising. I thrive on helping customers, maintaining store standards, and collaborating with teams to achieve sales targets. I am organized, detail-oriented, and adaptable in fast-paced environments. In addition to my frontline experience, I enjoy applying design-minded thinking to store presentations and merchandising strategies, ensuring cohesive branding and engaging shopper experiences.…I am a customer service professional with a strong background in retail sales and merchandising. I thrive on helping customers, maintaining store standards, and collaborating with teams to achieve sales targets. I am organized, detail-oriented, and adaptable in fast-paced environments. In addition to my frontline experience, I enjoy applying design-minded thinking to store presentations and merchandising strategies, ensuring cohesive branding and engaging shopper experiences.

Available to hire

I am a customer service professional with a strong background in retail sales and merchandising. I thrive on helping customers, maintaining store standards, and collaborating with teams to achieve sales targets. I am organized, detail-oriented, and adaptable in fast-paced environments. In addition to my frontline experience, I enjoy applying design-minded thinking to store presentations and merchandising strategies, ensuring cohesive branding and engaging shopper experiences.

Language

English

Fluent

Nepali

Fluent

Hindi

Advanced

Work Experience

Sales Assistant at Priceline Pharmacy

June 1, 2023 - December 1, 2025

Processed customer transactions, maintained store cleanliness, assisted customers in product selection with knowledgeable guidance, restocked inventory to minimize shortages, and collaborated with team to coordinate daily tasks for a smooth checkout experience and efficient store operations.

Online Team Member at Woolworths Supermarket

April 1, 2022 - October 1, 2023

Efficiently picked stock to fulfill online orders within specified timeframes, provided friendly and helpful assistance to ensure a positive customer experience, adhered to OH&S policies, and packed orders with attention to detail in a fast-paced environment.

Customer Service and Sales Assistant at Coles

January 1, 2022 - January 31, 2023

Processed customer transactions, resolved inquiries promptly to improve satisfaction, organized merchandise displays to optimize product visibility, collaborated with team for stock replenishment, and monitored health and safety standards.

Receptionist at North Point School

June 1, 2019 - October 1, 2021

Greeted and registered visitors, managed a multi-line phone system, scheduled appointments, maintained an organized reception area, and directed inquiries to appropriate departments to improve service resolution speed.