Hi, I'm Bhavuk Thakur, a results-driven Senior UX Designer with 8+ years of experience designing enterprise and AI-driven products for Fortune 300 clients including GE Aerospace, Oracle Cerner, and IndiGo Airlines, spanning SaaS, Healthcare, and Aviation domains. I translate complex business and technical challenges into intuitive, scalable solutions, specializing in end-to-end UX strategy, interaction design, and WCAG 2.1 accessibility. I'm IBM-certified in Generative AI and bring hands-on experience applying AI design patterns to enterprise products, delivering measurable impact such as up to 64% efficiency gains and 50% workflow improvements.

Bhavuk Thakur

Hi, I'm Bhavuk Thakur, a results-driven Senior UX Designer with 8+ years of experience designing enterprise and AI-driven products for Fortune 300 clients including GE Aerospace, Oracle Cerner, and IndiGo Airlines, spanning SaaS, Healthcare, and Aviation domains. I translate complex business and technical challenges into intuitive, scalable solutions, specializing in end-to-end UX strategy, interaction design, and WCAG 2.1 accessibility. I'm IBM-certified in Generative AI and bring hands-on experience applying AI design patterns to enterprise products, delivering measurable impact such as up to 64% efficiency gains and 50% workflow improvements.

Available to hire

Hi, I’m Bhavuk Thakur, a results-driven Senior UX Designer with 8+ years of experience designing enterprise and AI-driven products for Fortune 300 clients including GE Aerospace, Oracle Cerner, and IndiGo Airlines, spanning SaaS, Healthcare, and Aviation domains. I translate complex business and technical challenges into intuitive, scalable solutions, specializing in end-to-end UX strategy, interaction design, and WCAG 2.1 accessibility.

I’m IBM-certified in Generative AI and bring hands-on experience applying AI design patterns to enterprise products, delivering measurable impact such as up to 64% efficiency gains and 50% workflow improvements.

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Language

English
Fluent
Hindi
Fluent

Work Experience

Senior UX Consultant at Capgemini
January 1, 2023 - Present
Led cross-functional UX initiatives for GE Aerospace, IndiGo Airlines, and Salesforce Healthcare POC. Reduced GE Aerospace simulation turnaround time by 50% by designing a unified digital platform to centralize offline workflows. Eliminated 40% of operational delays by redesigning Fleet Status Interface with live engine data visibility and improved cross-team collaboration. Delivered 64.3% efficiency improvement in engine modeling via purpose-built dashboards enabling leadership to track 500+ shop visits with improved data accuracy. Architected end-to-end Diabetes Management platform (Salesforce Healthcare POC) using journey mapping and personas to simplify health tracking and build user trust. Led optimization of passenger experience for IndiGo across mobile flows, kiosks, and digital touchpoints.
User Experience Designer I at Oracle Cerner Corporation
July 1, 2022 - October 1, 2022
Delivered high-impact UX contributions for healthcare EMR systems, resulting in improved usability and adoption. Applied Human Factors methodology to design patient-centric, research-validated clinical workflows.
Senior UX Designer at TEKsystems (Contract for Oracle Cerner)
July 1, 2021 - July 1, 2022
Boosted nurse productivity by 35% through Oncology Nurse Navigator platform design, reducing administrative handoffs and improving care delivery efficiency. Ensured WCAG 2.1 AA compliance through usability testing and Human Factors Engineering across clinical environments.
Product Designer at EasyRewardz Software Services
January 1, 2020 - October 1, 2020
Designed AI-powered virtual assistant (NLP chatbot) increasing self-service resolution by 30% while reducing customer support operational load. Eliminated 40% paper consumption by redesigning end-to-end digital receipt flows across mobile and web platforms.
UX Designer at Transweb Global Inc (Transtutors)
January 1, 2019 - December 1, 2019
Scaled Transtutors platform to 14,000+ educators through UX redesign of onboarding flows and educator dashboards. Improved student engagement and knowledge retention by redesigning core exam preparation experiences.
Graphic Designer at Gloria Jeans (Retail)
May 1, 2016 - December 1, 2018
Increased sales campaign engagement by 40% through high-conversion digital, print, and in-store design execution.

Education

Bachelor of Arts (BA) at Rabindranath Tagore University, India
January 11, 2030 - February 5, 2026
Diploma in Animation Design & Multimedia at Morph Academy
January 11, 2030 - February 5, 2026

Qualifications

IBM Generative AI: Prompt Engineering
January 11, 2030 - February 5, 2026
Generative AI Foundations: IBM
January 11, 2030 - February 5, 2026
Human-Computer Interaction (HCI): Interaction Design Foundation
January 11, 2030 - February 5, 2026
Web Accessibility: WCAG / A11Y
January 11, 2030 - February 5, 2026

Industry Experience

Healthcare, Software & Internet, Transportation & Logistics, Travel & Hospitality, Professional Services