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I am Frances Gayle P. Villanueva, an Operations Coordinator, Virtual Assistant, and Recruiting Support Specialist with over a decade of remote admin, candidate sourcing, and coordination experience. I excel at resume screening, applicant qualification, database management, interview coordination, lead tracking, and HR/admin support for U.S.-based companies. I’m highly reliable and detail-oriented, with a proven ability to manage high-volume recruiting support with minimal supervision. I bring TEFL certification and a BA, and I thrive on building organized workflows, delivering accurate data, and communicating effectively with candidates and clients.…I am Frances Gayle P. Villanueva, an Operations Coordinator, Virtual Assistant, and Recruiting Support Specialist with over a decade of remote admin, candidate sourcing, and coordination experience. I excel at resume screening, applicant qualification, database management, interview coordination, lead tracking, and HR/admin support for U.S.-based companies. I’m highly reliable and detail-oriented, with a proven ability to manage high-volume recruiting support with minimal supervision. I bring TEFL certification and a BA, and I thrive on building organized workflows, delivering accurate data, and communicating effectively with candidates and clients.

Frances Gayle P. Villanueva

Project Manager, Content Producer, Production Coordinator, +2

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I am Frances Gayle P. Villanueva, an Operations Coordinator, Virtual Assistant, and Recruiting Support Specialist with over a decade of remote admin, candidate sourcing, and coordination experience. I excel at resume screening, applicant qualification, database management, interview coordination, lead tracking, and HR/admin support for U.S.-based companies. I’m highly reliable and detail-oriented, with a proven ability to manage high-volume recruiting support with minimal supervision. I bring TEFL certification and a BA, and I thrive on building organized workflows, delivering accurate data, and communicating effectively with candidates and clients.…I am Frances Gayle P. Villanueva, an Operations Coordinator, Virtual Assistant, and Recruiting Support Specialist with over a decade of remote admin, candidate sourcing, and coordination experience. I excel at resume screening, applicant qualification, database management, interview coordination, lead tracking, and HR/admin support for U.S.-based companies. I’m highly reliable and detail-oriented, with a proven ability to manage high-volume recruiting support with minimal supervision. I bring TEFL certification and a BA, and I thrive on building organized workflows, delivering accurate data, and communicating effectively with candidates and clients.

Available to hire

I am Frances Gayle P. Villanueva, an Operations Coordinator, Virtual Assistant, and Recruiting Support Specialist with over a decade of remote admin, candidate sourcing, and coordination experience. I excel at resume screening, applicant qualification, database management, interview coordination, lead tracking, and HR/admin support for U.S.-based companies.
I’m highly reliable and detail-oriented, with a proven ability to manage high-volume recruiting support with minimal supervision. I bring TEFL certification and a BA, and I thrive on building organized workflows, delivering accurate data, and communicating effectively with candidates and clients.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

General Virtual Assistant (Loan Verification & Document Review) at Twenty-First Financial Inc. – Treantly

February 1, 2025 - August 1, 2025

Reviewed applications and customer documents for completeness and accuracy; performed data cross-checking ensuring 100% compliance; updated CRM records; coordinated document flow and managed tracking systems; supported back-office tasks, improving document processing speed by 30%.

Legal Virtual Assistant (Case Management) at KJ Injury & Accident Lawyers, PC – Virtual Staff PH

September 1, 2024 - November 1, 2024

Collected and organized case records, ledgers, and settlement documents; managed communication with medical providers and insurance companies; tracked and monitored case progress, ensuring timely follow-ups; maintained clean, structured documentation for attorneys and case managers.

Owner at F&B Online Store (Self-Employed)

January 1, 2021 - Present

E-commerce operations including product listing management, customer communication, order tracking, and admin tasks.

Senior Virtual Expert Witness Recruiter & Admin Assistant at ForensisGroup / Professional Partners Technology

February 1, 2020 - September 1, 2025

Reviewed 1,000+ resumes and expert profiles to match client requirements; conducted qualification calls to assess expertise and case-fit; managed detailed data entry and documentation in Salesforce; verified credentials, references, and fee structures; coordinated communication between experts and legal clients; processed invoices and administrative files with 99% accuracy; supported sourcing operations contributing to steady database growth across multiple industries.

Cold Caller & Lead Qualifier at Grit Marketing

November 1, 2019 - December 1, 2019

Qualified leads through scripted calls and assessed client needs; updated client data and maintained CRM accuracy; forwarded qualified leads to sales teams, contributing to team goals.

Online English Teacher at Self-Employed

January 1, 2014 - January 1, 2024

Taught international students, managed schedules, submitted progress reports, and coordinated lessons.

Customer Service Associate at Virgin Mobile USA – Teleperformance

June 1, 2011 - February 1, 2014

Handled 40+ calls daily, resolving 89% of issues on first contact; documented customer interactions with precise data entry; consistently met performance metrics in a fast-paced environment.