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I'm Guilherme, a Technical Project Manager and Scrum Master with 15+ years of hands-on IT experience. I've supported project managers, clients, and stakeholders across global, diverse teams, bridging the gap between business and technology with clear communication. I specialize in Agile coaching (SAFe, Scrum, Kanban, OKRs), data & cloud modernization (Snowflake, AWS, GCP), and building high-performing teams through continuous improvement, mentoring, and strong vendor/stakeholder collaboration. I'm passionate about sharing knowledge and helping others grow on their learning journeys.…I'm Guilherme, a Technical Project Manager and Scrum Master with 15+ years of hands-on IT experience. I've supported project managers, clients, and stakeholders across global, diverse teams, bridging the gap between business and technology with clear communication. I specialize in Agile coaching (SAFe, Scrum, Kanban, OKRs), data & cloud modernization (Snowflake, AWS, GCP), and building high-performing teams through continuous improvement, mentoring, and strong vendor/stakeholder collaboration. I'm passionate about sharing knowledge and helping others grow on their learning journeys.

Guilherme Augusto Sugamoto Westphal

Project Manager, Developer, Web Developer, +2

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I'm Guilherme, a Technical Project Manager and Scrum Master with 15+ years of hands-on IT experience. I've supported project managers, clients, and stakeholders across global, diverse teams, bridging the gap between business and technology with clear communication. I specialize in Agile coaching (SAFe, Scrum, Kanban, OKRs), data & cloud modernization (Snowflake, AWS, GCP), and building high-performing teams through continuous improvement, mentoring, and strong vendor/stakeholder collaboration. I'm passionate about sharing knowledge and helping others grow on their learning journeys.…I'm Guilherme, a Technical Project Manager and Scrum Master with 15+ years of hands-on IT experience. I've supported project managers, clients, and stakeholders across global, diverse teams, bridging the gap between business and technology with clear communication. I specialize in Agile coaching (SAFe, Scrum, Kanban, OKRs), data & cloud modernization (Snowflake, AWS, GCP), and building high-performing teams through continuous improvement, mentoring, and strong vendor/stakeholder collaboration. I'm passionate about sharing knowledge and helping others grow on their learning journeys.

Available to hire

I’m Guilherme, a Technical Project Manager and Scrum Master with 15+ years of hands-on IT experience. I’ve supported project managers, clients, and stakeholders across global, diverse teams, bridging the gap between business and technology with clear communication.

I specialize in Agile coaching (SAFe, Scrum, Kanban, OKRs), data & cloud modernization (Snowflake, AWS, GCP), and building high-performing teams through continuous improvement, mentoring, and strong vendor/stakeholder collaboration. I’m passionate about sharing knowledge and helping others grow on their learning journeys.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Advanced

Work Experience

Technical Project Manager / Scrum Master at Wiley

November 1, 2023 - Present

Leading three data engineering teams in a SAFe environment; driving agile practices, SAFe implementation, strategic planning, and continuous improvement; fostering collaboration across global teams.

Scrum Master at Avenue Code

December 1, 2021 - March 31, 2022

Coached agile teams within the Transformation Office of a global food corporation; facilitated Scrum and OKR ceremonies; conducted lean inception/discovery; aligned with Product Owner and business; tracked metrics and impediments; servant leadership.

Scrum Master at Avenue Code

March 1, 2022 - November 30, 2023

Led data modernization initiative for a retail project; built and maintained data infrastructure; coached teams; facilitated ceremonies; supported customer relationships; drove continuous improvement.

Scrum Master at ExxonMobil

October 1, 2020 - December 31, 2021

Payroll IT Scrum Master supporting SAP, CareerConnect and other portals; coached two teams of 10; facilitated Scrum and SAFe ceremonies; tracked metrics; drove continuous improvements.

Lead, Testing Practices Initiative at ExxonMobil – North America Payroll Support

January 1, 2009 - December 31, 2020

Led a Design Thinking-based testing initiative to enhance testing visibility, facilitated collaboration with business analysts, planned, tested and delivered changes; contributed to test strategy and process improvements.

Junior System Analyst at ExxonMobil

January 1, 2010 - December 31, 2014

Supported global HR applications; configuration and support for on-premises timekeeping, expatriate management, vendor management, and salary planning; developed data extract scripts; participated in HR modernization projects.

Trainee - IT Support & Development at ExxonMobil

January 1, 2010 - December 31, 2010

Assisted in internal plan management tools development; collaborated with senior developers on VB, VBA, and C# projects; supported data migration between SQL Server and Oracle.

Trainee – Local Operation Support at HSBC

January 1, 2009 - December 31, 2009

Provided day-to-day IT support for local office operations; assisted in troubleshooting hardware, software, and connectivity; supported workstation setup and documentation.