HL

Hugo López

Available to hire

I am a bilingual customer service professional (English–Spanish) with solid experience in customer support, sales, and hospitality environments.

About

I am a bilingual customer service professional (English–Spanish) with solid experience in customer support, sales, and hospitality environments.

I am known for clear communication, adaptability, and problem-solving skills. I am proactive, reliable, and motivated to continuously learn and improve performance.

  • 11 years' experience
  • Joined February 2026

Languages

  • EnglishAdvanced
  • Spanish; CastilianFluent

Industry experience

  • Travel & Hospitality
  • Telecommunications
  • Professional Services
  • Retail
  • Manufacturing

More experts in Bilbao, Spain

Work experience· 7 roles

Bicycle Mechanic · Nextbike (Bizkaibici)Oct 2024 – Sep 2026 · 2 yrs

Bicycle maintenance, repairs, and safety checks. Daily technical inspections and issue resolution.

Remote Receptionist · Libere HospitalityNov 2022 – Mar 2024 · 1 yr 5 mos

Guest reception and customer support for aparthotels. Administrative tasks and reservation management.

Call Center Agent · Lanalden (Spain)Nov 2021 – Jul 2022 · 9 mos

Customer service for Virgin and Iberdrola. Contract management and customer issue resolution.

Sales Agent · Virgin Telco (Spain)Sep 2021 – Nov 2022 · 1 yr 3 mos
Sales Agent · TeleperformanceJan 2017 – Dec 2019 · 3 yrs
Customer Service & Technical Support · Telus InternationalJan 2015 – Dec 2016 · 2 yrs
Sales Agent · SykesJan 2013 – Dec 2015 · 3 yrs

Education

High School Diploma in Accounting · Instituto Nacional José Damián Villacorta, El Salvador2009 – 2012
Vocational Training in Computer Systems Assembly & Maintenance · Ipartek2030 – 2026

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