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I'm a detail-driven professional with experience across social work, executive operations, community engagement, and AI evaluation. My work has involved analysing complex information, interpreting patterns, and communicating insights clearly, with a track record of delivering accurate, actionable outcomes. Beyond my professional background, I have strengthened my digital capability through independent learning in data analytics, Excel-based analysis, Power BI, CRM systems, and Microsoft 365 collaboration. I have strong English-language proficiency; both written and verbal, critical thinking, structured problem-solving, and a growing technical foundation that supports analytical and evaluative work in technology-enhanced, data-driven environments.…I'm a detail-driven professional with experience across social work, executive operations, community engagement, and AI evaluation. My work has involved analysing complex information, interpreting patterns, and communicating insights clearly, with a track record of delivering accurate, actionable outcomes. Beyond my professional background, I have strengthened my digital capability through independent learning in data analytics, Excel-based analysis, Power BI, CRM systems, and Microsoft 365 collaboration. I have strong English-language proficiency; both written and verbal, critical thinking, structured problem-solving, and a growing technical foundation that supports analytical and evaluative work in technology-enhanced, data-driven environments.

Natasha Tshuma

Data Analyst, Data Annotator, Audio Transcriber, +3

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I'm a detail-driven professional with experience across social work, executive operations, community engagement, and AI evaluation. My work has involved analysing complex information, interpreting patterns, and communicating insights clearly, with a track record of delivering accurate, actionable outcomes. Beyond my professional background, I have strengthened my digital capability through independent learning in data analytics, Excel-based analysis, Power BI, CRM systems, and Microsoft 365 collaboration. I have strong English-language proficiency; both written and verbal, critical thinking, structured problem-solving, and a growing technical foundation that supports analytical and evaluative work in technology-enhanced, data-driven environments.…I'm a detail-driven professional with experience across social work, executive operations, community engagement, and AI evaluation. My work has involved analysing complex information, interpreting patterns, and communicating insights clearly, with a track record of delivering accurate, actionable outcomes. Beyond my professional background, I have strengthened my digital capability through independent learning in data analytics, Excel-based analysis, Power BI, CRM systems, and Microsoft 365 collaboration. I have strong English-language proficiency; both written and verbal, critical thinking, structured problem-solving, and a growing technical foundation that supports analytical and evaluative work in technology-enhanced, data-driven environments.

Available to hire

I’m a detail-driven professional with experience across social work, executive operations, community engagement, and AI evaluation. My work has involved analysing complex information, interpreting patterns, and communicating insights clearly, with a track record of delivering accurate, actionable outcomes.

Beyond my professional background, I have strengthened my digital capability through independent learning in data analytics, Excel-based analysis, Power BI, CRM systems, and Microsoft 365 collaboration. I have strong English-language proficiency; both written and verbal, critical thinking, structured problem-solving, and a growing technical foundation that supports analytical and evaluative work in technology-enhanced, data-driven environments.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Freelance Annotator & AI Trainer at Outlier AI

January 1, 2025 - Present

Evaluate and annotate AI-generated text across domains, ensuring linguistic accuracy, semantic clarity, and contextual relevance. Analyze model reasoning paths, identify logic gaps, and flag inconsistencies to strengthen LLM reliability and alignment. Provide structured feedback to improve model performance, ethical considerations, and cultural sensitivity. Work with structured data formats and evaluation frameworks, refine prompts, test edge cases, and validate outputs. Collaborate remotely with global teams, demonstrating strong written communication and independent work-flow management. Apply advanced English-language proficiency to assess tone, coherence, and readability, contributing to higher-quality training datasets.

Social Worker (Assessment & Intervention) at Southwark Children's Services

May 1, 2022 - January 1, 2026

Supported vulnerable families, migrants, and young people through statutory interventions, applying trauma-informed and inclusive practices. Built relationships with community partners (legal, education, health) to deliver holistic support. Analyzed multi-source case data to produce evidence-based assessments and court statements. Coordinated 50+ multi-agency meetings annually, preparing agendas, capturing minutes, tracking actions, and ensuring accurate information flow. Delivered safeguarding, equity, and community-engagement training; maintained digital case management systems; communicated complex information clearly to families, legal teams, and senior leaders. Identified patterns, risks, and inconsistencies in case data, applying analytical reasoning transferable to structured evaluation. Managed sensitive information with discretion.

Executive Assistant at Private Family

September 1, 2018 - May 1, 2022

Coordinated cross-time-zone schedules for global business meetings and community projects. Supported household staff and managed logistics for international travel, events, and stakeholder engagement. Supported COO with governance-ready documentation, briefing packs, and stakeholder liaison. Facilitated partnerships and coordinated outreach with external contacts, maintaining discretion and professionalism.

Customer Advisor & Community Support at Ant Marketing, NACRO & Keyring

February 13, 2015 - May 1, 2018

Delivered workshops and training sessions for individuals in rehabilitation and independent living programmes. Supported grassroots community initiatives, fostering inclusion and participation. Guided individuals through housing, health, and wellbeing decisions, applying empathy and advocacy skills. Organised community events and group activities to build collective power and engagement.