Madelaine Belliveau

Cruise Development Intern at Port Halifax

Adapted quickly to shifting priorities, tight deadlines, and frequent task changes in a dynamic, fast-moving work environment. Juggled multiple ongoing tasks daily, meeting deadlines while supporting various teams. Developed graphic design templates in Canva for bilingual display at cruise pavilions and managed digital content for the Port’s TriplePlay AV system, helping improve branding. Authored an intensive cruise development plan and a cruise industry research report read by department heads and executive members.

Server at Hilton, Palette Rooftop Bar

Provided exceptional customer service; consistently recognized as a top-performing server. Engaged with an average of 80 customers per shift in a fast-paced environment, leveraging multilingual skills to enhance customer satisfaction. Strong interpersonal communication and teamwork, supporting coworkers and managing multiple tasks simultaneously.

Administrative Assistant at DastousDio Salon/Spa

Educated two new employees on Fresha booking software, retail products, and salon conduct. Managed social media accounts and created monthly newsletters using Canva and Mailchimp. Coordinated 12 stylists’ schedules and mediated difficult client situations to ensure repeat business.

Teller at UNI Financial Cooperation

Trained new full-time employees on the technology system, greetings, ethics, and daily tasks. Managed high-stakes responsibilities including counting safe inventory, ATM machines, and guarding confidential documents. Recruited for a second summer and expanded network across three branches, tailoring service to meet diverse customer needs.