Available to hire
Hi, I’m Ana Marisa Duarte, an IT Operations and Project Support professional with a hands-on approach to process documentation, ERP systems, and cross-team coordination.
I thrive in structured environments, love turning complex data into clear documentation, and enjoy helping teams run smoothly while continuously improving workflows.
Experience Level
Language
Portuguese
Fluent
English
Advanced
Work Experience
Information Systems Support Technician at Escola de Condução Batelhense
November 1, 2022 - June 1, 2023Supported internal systems and operations for the school, including process tracking, documentation, and management of internal records. Provided end-user support for system-related requests.
Operations & Systems Support at Mercantilis Construções, Lda
January 1, 2018 - July 1, 2018Support of internal systems and operations, including process tracking and documentation. Documentation and process management. Coordination with teams and suppliers.
Education
Professional Secondary Education – Information Systems at Escola Secundária com 3º Ciclo do Entroncamento
January 1, 2015 - January 1, 2018Qualifications
Industry Experience
Professional Services, Software & Internet, Education, Healthcare
Experience Level
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