I am a detail-oriented and highly organized Administrative Assistant with strong communication, scheduling, and data management skills. I coordinate office operations, organize calendars, manage email communications, prepare documents, and support teams to boost efficiency. I am familiar with administrative tools, eager to contribute in a fast-paced professional environment, reliable, self-motivated, and committed to delivering excellent support.

UGOCHINYERE JOY NWOKEOCHA

I am a detail-oriented and highly organized Administrative Assistant with strong communication, scheduling, and data management skills. I coordinate office operations, organize calendars, manage email communications, prepare documents, and support teams to boost efficiency. I am familiar with administrative tools, eager to contribute in a fast-paced professional environment, reliable, self-motivated, and committed to delivering excellent support.

Available to hire

I am a detail-oriented and highly organized Administrative Assistant with strong communication, scheduling, and data management skills. I coordinate office operations, organize calendars, manage email communications, prepare documents, and support teams to boost efficiency.

I am familiar with administrative tools, eager to contribute in a fast-paced professional environment, reliable, self-motivated, and committed to delivering excellent support.

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Language

English
Fluent

Work Experience

Administrative Assistance (Entry-Level / Virtual Support) at Agility Nig.Ltd.
May 1, 2025 - September 1, 2025
Coordinated calendars and scheduled meetings using digital scheduling tools, ensuring timely reminders and smooth daily operations. Managed high-volume professional email correspondence, responding to inquiries, and following up on tasks to meet deadlines. Organized and maintained digital files and records with high accuracy, ensuring proper documentation and data consistency. Performed data entry tasks, updating 100+ spreadsheets weekly and preparing accurate reports to support team decision-making. Provided customer support by handling inquiries professionally, resolving issues, and maintaining customer satisfaction. Supported daily administrative operations to improve workflow efficiency.
Social Media Manager (Remote) at Nova Services – Abuja, Nigeria
May 1, 2025 - August 1, 2025
Handled a high volume of customer inquiries with professionalism and empathy; processed refunds and service requests; analyzed recurring issues and suggested process improvements; created and updated knowledge base articles to improve information accessibility and reduce repetitive inquiries.
Administrative Assistant at Agility Nig.Ltd.
May 1, 2025 - September 1, 2025
Coordinated calendars and scheduled meetings using digital tools; managed high-volume email correspondence; organized and maintained digital files; performed data entry across 100+ spreadsheets weekly; prepared accurate reports and supported daily administrative operations to improve workflow efficiency.
Administrative Assistant at ProTech Computer & Gadgets – Owerri, Imo State
April 1, 2025 - June 1, 2025
Oversaw calendar management; scheduled 50+ meetings monthly; prepared documents and reports; maintained data consistency across databases; conducted follow-ups with clients to ensure issue resolution and maintain positive relationships.
Administrative Assistant / Customer Support Representative at Bright TECH Solutions – Lagos, Nigeria
February 1, 2025 - July 1, 2025
Delivered customer support via email, chat, and phone; assisted with data entry and document preparation; logged customer interactions and resolutions; managed calendars and reminders to optimize productivity.

Education

Higher National Diploma (HND) at Imo State Polytechnic Omuma - Imo State Nigeria
September 1, 2025 - February 5, 2026
Senior School Certificate Examination (SSCE) at Roselec International Secondary School – Imo State Nigeria
January 11, 2030 - October 1, 2019
Higher National Diploma (HND) at Imo State Polytechnic Omuma
September 1, 2025 - February 5, 2026
Senior School Certificate Examination (SSCE): Sciences at Roselec International Secondary School
January 11, 2030 - January 1, 2019

Qualifications

Virtual Assistant Certificate
January 1, 2025 - February 5, 2026
Virtual Assistant Certificate
January 1, 2025 - February 5, 2026

Industry Experience

Professional Services, Software & Internet, Media & Entertainment, Education, Other