I am a motivational project manager with a wide-angle business background across finance, strategic partnerships, contract negotiation, operations, and business practices in the EMEA region. I have a proven record of launching new services, increasing customer adoption and loyalty, and driving execution through cross-functional teams. I have executive-level exposure (board member) and startup cofounder experience; I work through people and networks to get things done while staying committed to both customer impact and company goals. I thrive on building partnerships, go-to-market strategies, and market development across airlines, telecoms, and adjacent industries. Fluent in French, English, and Arabic, I enjoy leading teams, leveraging informal networks, and upskilling to meet new business challenges. I am open to roles in project/program management, partnerships, commercial operations, and market development.…

Fadi Ziadeh

I am a motivational project manager with a wide-angle business background across finance, strategic partnerships, contract negotiation, operations, and business practices in the EMEA region. I have a proven record of launching new services, increasing customer adoption and loyalty, and driving execution through cross-functional teams. I have executive-level exposure (board member) and startup cofounder experience; I work through people and networks to get things done while staying committed to both customer impact and company goals. I thrive on building partnerships, go-to-market strategies, and market development across airlines, telecoms, and adjacent industries. Fluent in French, English, and Arabic, I enjoy leading teams, leveraging informal networks, and upskilling to meet new business challenges. I am open to roles in project/program management, partnerships, commercial operations, and market development.…

Available to hire

I am a motivational project manager with a wide-angle business background across finance, strategic partnerships, contract negotiation, operations, and business practices in the EMEA region. I have a proven record of launching new services, increasing customer adoption and loyalty, and driving execution through cross-functional teams. I have executive-level exposure (board member) and startup cofounder experience; I work through people and networks to get things done while staying committed to both customer impact and company goals.

I thrive on building partnerships, go-to-market strategies, and market development across airlines, telecoms, and adjacent industries. Fluent in French, English, and Arabic, I enjoy leading teams, leveraging informal networks, and upskilling to meet new business challenges. I am open to roles in project/program management, partnerships, commercial operations, and market development.

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Language

French
Fluent
English
Fluent
Arabic
Advanced

Work Experience

Co-founder at Fidafadi SARL (Regional Catering)
January 1, 2011 - Present
Built quality event catering using local products; managed finance, logistics, HR, production, and new menu concepts using Agile sprints. Prioritized hygiene during Covid and greener, bio-compliant products; cultivated supplier/client network supportive of sustainability. Outcomes included CPI 1.2; client satisfaction 95%; strong relationships with local farmers and municipalities.
Project Manager at Flybaboo (Regional Airline)
January 1, 2007 - December 31, 2011
Strengthened commercial position via contract selection, negotiation, and implementation across maintenance, ground handling, airports, Eurocontrol, IOSA, and GDS. Drove customer offering improvements (new reservation system); supported recruitment and coaching of commercial team. Partnerships: Negotiated/managed 4 codeshares (Air France, Alitalia, Olympic, Tarom) and 9 interlines (e.g., KLM, MEA, Qatar Airways, Turkish) within 18 months. Company representative in Flying Blue loyalty scheme; led implementation and back-office training.
Project Manager (Agile) at INVESTCOM (GSM Operators)
January 1, 1993 - December 31, 2007
Exceeded sales targets for two consecutive years by analyzing distributor strengths/weaknesses and negotiating realistic targets. Introduced 30 sites in 2 months and contributed to allocating 500 sites in 6 months, 95% with high penetration. Launched key services (3G, GPRS, Push-to-Talk, MMS) and VAS (SMS over TV, voting, charity SMS, seasonal roaming) through cross-functional & committee work. Built sustainable distribution networks and internal training programs; reduced bad debt to near zero and doubled sales. Achieved 80% market share in a 3M population by developing teams, showrooms, dealer appointments, and stakeholder engagement. Operating principle: 'Committed to the customers as much as the company.'

Education

MSc in Air Transport Management at Cranfield University
January 1, 2010 - December 31, 2013
MBA (Full-time) at Durham Business School
January 1, 2005 - December 31, 2006

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Transportation & Logistics, Professional Services, Media & Entertainment