I am a Microsoft Certified Strategic Development Lead with extensive experience in .NET solutions implementation, delivery management, change management, and client engagement. I have a track record of delivering large-scale projects by onboarding new solutions and enhancing existing ones, reducing manual interventions and improving reporting accuracy. I lead cross-functional teams of consultants and SMEs across project lifecycles, focusing on offshore/onshore delivery and strong vendor-client relationships. My technical strengths include API design, C#, .NET, MVC, JSON, jQuery, JavaScript, Oracle, and MS SQL, along with experience in KYC domain and Fenergo Fen-E product. I thrive in cross-domain work spanning Banking, Public Sector, Travel and Tourism, News & Publication, and Human Resources, always aiming to drive efficient, compliant solutions and customer success.

Shruti Singhania

I am a Microsoft Certified Strategic Development Lead with extensive experience in .NET solutions implementation, delivery management, change management, and client engagement. I have a track record of delivering large-scale projects by onboarding new solutions and enhancing existing ones, reducing manual interventions and improving reporting accuracy. I lead cross-functional teams of consultants and SMEs across project lifecycles, focusing on offshore/onshore delivery and strong vendor-client relationships. My technical strengths include API design, C#, .NET, MVC, JSON, jQuery, JavaScript, Oracle, and MS SQL, along with experience in KYC domain and Fenergo Fen-E product. I thrive in cross-domain work spanning Banking, Public Sector, Travel and Tourism, News & Publication, and Human Resources, always aiming to drive efficient, compliant solutions and customer success.

Available to hire

I am a Microsoft Certified Strategic Development Lead with extensive experience in .NET solutions implementation, delivery management, change management, and client engagement. I have a track record of delivering large-scale projects by onboarding new solutions and enhancing existing ones, reducing manual interventions and improving reporting accuracy. I lead cross-functional teams of consultants and SMEs across project lifecycles, focusing on offshore/onshore delivery and strong vendor-client relationships.

My technical strengths include API design, C#, .NET, MVC, JSON, jQuery, JavaScript, Oracle, and MS SQL, along with experience in KYC domain and Fenergo Fen-E product. I thrive in cross-domain work spanning Banking, Public Sector, Travel and Tourism, News & Publication, and Human Resources, always aiming to drive efficient, compliant solutions and customer success.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent
Hindi
Advanced

Work Experience

Techno Functional Lead Analyst at Fenergo
September 1, 2021 - Present
Maintains the largest and most complex build of Fenergo Fen-E product for Standard Chartered Bank, streamlining Know Your Customer (KYC) workflows across 35+ jurisdictions. Serves as primary SPOC for functional and technical client engagement; trains staff and client teams across APAC/EMEA; fosters trusted relationships with Fenergo and SCB project teams.
Senior Consultant/Lead at IBM
March 1, 2020 - August 31, 2021
Maintained Singapore Land Authority’s .NET portals (LRME, SPIO, PLUS, LDAU, MA); managed stakeholder communication, change management, project tracking and offshore team leadership. Achievements include resolving ~1000 incidents in 10 months, delivering a PayNow rollout for LDAU in 2 weeks, and implementing automated batch job monitoring.
Senior Consultant/Lead at National Public Library (NLB)
June 1, 2016 - October 31, 2019
Maintained Singapore Public Library’s Procurement System (ESA) and Books Management System (MTMS); handled stakeholder communication, change management, project tracking and vendor coordination. Achievements include system performance tuning reducing EOD jobs from 2 hours to seconds, CorpPass integration for suppliers and SSO for staff, and server migration.
Development Lead at Stone Apple Solutions (JTB Asia)
December 1, 2012 - May 31, 2016
SME and Development Lead delivering Japan Tourism Board (JTB Asia) Online B2B Booking System enabling agents to browse, hold, book, and cancel customized travel packages; delivered API & UI solutions integrating Vendor Payment Gateway; streamlined agent onboarding and managed vendor-client relationships.
Senior Software Engineer at MCN Solution
January 1, 2012 - August 31, 2012
Senior Consultant responsible for design & development of Modelling Corner, a professional networking solution for models, including OAuth-based sign-in with Facebook, Twitter & LinkedIn.
Software Engineer at Evalueserve
June 1, 2010 - November 30, 2011
Software Engineer contributing to various development tasks; also served as Project Officer for Commonwealth Games Delhi 2010.
Project Officer at Commonwealth Games Delhi 2010
October 1, 2009 - May 31, 2010
Project Officer supporting CWG 2010 operations.
Software Engineer at 4C Plus
June 1, 2007 - October 31, 2009
Software Engineer contributing to various development projects.

Education

B.Tech at COER, India
January 11, 2030 - February 6, 2026

Qualifications

Delivery at Scale Team Award – Standard Chartered Bank
January 1, 2022 - February 6, 2026
Client Engagement Epic Award Q2 & Q3 - Fenergo
July 1, 2022 - February 6, 2026
Certification in WEB APPLICATION DEVELOPMENTS w/MICROSOFT .NET FRAMEWORK 4.0
January 1, 2010 - February 6, 2026
Individual Contributor Award - Evalueserve
January 1, 2010 - February 6, 2026

Industry Experience

Financial Services, Education, Travel & Hospitality, Government, Software & Internet