CR

Carolina Rodriguez

Available to hire

I am a results-driven Program Manager, Project Manager and Senior Business Analyst with 15+ years in the London insurance market, telecoms, public sector, and financial services.

About

I am a results-driven Program Manager, Project Manager and Senior Business Analyst with 15+ years in the London insurance market, telecoms, public sector, and financial services. I specialise in operational excellence and digital transformation, delivering multi-million-pound programmes on time and within budget while ensuring regulatory compliance and data standards. My recent work includes leading RFPs and vendor selections for Everest, Howden, Munich Re, and Lloyd’s of London; I bring hands-on, cross-functional delivery experience across PAS, broking platforms, SDC, and enterprise workbenches. I am fluent in English, Spanish, and French and thrive in complex, multicultural environments.

  • 17 years' experience
  • Joined February 2026

Languages

  • EnglishFluent
  • Spanish; CastilianAdvanced
  • FrenchAdvanced

Industry experience

  • Financial Services
  • Telecommunications
  • Software & Internet
  • Professional Services

More experts in Brighton, United Kingdom

Work experience· 18 roles

Change & Communication Management · ATG UK/SPAINJun 2025 – Aug 2025 · 3 mos

Delivered change management and communications leadership for IT-driven integration following a major acquisition, aligning cultures and driving adoption across regions; produced bilingual English/Spanish communications and training materials; conducted impact assessments and stakeholder readiness analyses.

Operations Resilience Consultant · Wakam UKOct 2024 – May 2025 · 8 mos

Led end-to-end delivery of an Operational Resilience Framework aligned with UK regulatory requirements, performing current-state review, gap analysis, and remediation planning; mapped critical resources, defined Important Business Services, impact tolerances, and scenarios; designed crisis communications and board-ready documentation.

Senior BA / Product Owner · Munich ReSep 2024 – Present · 2 yrs 3 mos

Leading a PoC for launching Munich Re's European Surety business, coordinating CAM Surety, Finoyo, and Surety Portal to validate capabilities, compliance, and operational fit for Europe (Spain and beyond). Responsible for strategic analysis, solution design, and business/process definition within Gemini Europe Programme.

Delivery Lead / Project Manager · EverestFeb 2024 – Sep 2024 · 8 mos
Project Manager / Change Manager · Apollo (Freelance)Apr 2023 – Sep 2023 · 6 mos
Senior BA & Delivery Manager · Willis Towers WatsonApr 2023 – Feb 2024 · 11 mos
Senior PM/BA · AscotSep 2022 – Jan 2023 · 5 mos
Senior PM & SME · ABC/TysersSep 2022 – Apr 2023 · 8 mos

Education· 7

Architecture Certificate and Diploma · COSPA Technologies2030 – 2026
NVQ - Business Administration & IT · Brighton, UK (BHTA)2030 – 2026
NLP Master Trainer · The NLP Academy2004 – 2026
NLP Master Certification · London, UK (Dr Richard Bandler, Paul McKenna, Michael Breen)2004 – 2026

Certifications and awards

PRINCE22030 – 2026
Certified Scrum Master2012 – 2026
Six Sigma Black Belt2030 – 2026
ITIL Foundation2030 – 2026

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