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Hi, I’m Himangshu Deb Burman. I bring 20+ years of experience in self-service kiosks and payment solutions, leading end-to-end software development and integration projects for customers to pay routine bills conveniently, with a focus on Agile delivery and vendor collaboration. I combine strong governance, security awareness (EMV, PCI DSS, ISO), and stakeholder alignment with hands-on technical know-how in telecom and payment systems. I enjoy transforming complex processes, integrating biometric tech for identity, and delivering scalable, reliable solutions that improve customer experience and business outcomes.…Hi, I’m Himangshu Deb Burman. I bring 20+ years of experience in self-service kiosks and payment solutions, leading end-to-end software development and integration projects for customers to pay routine bills conveniently, with a focus on Agile delivery and vendor collaboration. I combine strong governance, security awareness (EMV, PCI DSS, ISO), and stakeholder alignment with hands-on technical know-how in telecom and payment systems. I enjoy transforming complex processes, integrating biometric tech for identity, and delivering scalable, reliable solutions that improve customer experience and business outcomes.

Himangshu Deb Burman

Project Manager, eCommerce Developer, Product Designer, +6

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Hi, I’m Himangshu Deb Burman. I bring 20+ years of experience in self-service kiosks and payment solutions, leading end-to-end software development and integration projects for customers to pay routine bills conveniently, with a focus on Agile delivery and vendor collaboration. I combine strong governance, security awareness (EMV, PCI DSS, ISO), and stakeholder alignment with hands-on technical know-how in telecom and payment systems. I enjoy transforming complex processes, integrating biometric tech for identity, and delivering scalable, reliable solutions that improve customer experience and business outcomes.…Hi, I’m Himangshu Deb Burman. I bring 20+ years of experience in self-service kiosks and payment solutions, leading end-to-end software development and integration projects for customers to pay routine bills conveniently, with a focus on Agile delivery and vendor collaboration. I combine strong governance, security awareness (EMV, PCI DSS, ISO), and stakeholder alignment with hands-on technical know-how in telecom and payment systems. I enjoy transforming complex processes, integrating biometric tech for identity, and delivering scalable, reliable solutions that improve customer experience and business outcomes.

Next availability:

May 30, 2026

Abu Dhabi, United Arab Emirates

Hi, I’m Himangshu Deb Burman. I bring 20+ years of experience in self-service kiosks and payment solutions, leading end-to-end software development and integration projects for customers to pay routine bills conveniently, with a focus on Agile delivery and vendor collaboration.

I combine strong governance, security awareness (EMV, PCI DSS, ISO), and stakeholder alignment with hands-on technical know-how in telecom and payment systems. I enjoy transforming complex processes, integrating biometric tech for identity, and delivering scalable, reliable solutions that improve customer experience and business outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

Hindi

Fluent

Gujarati

Intermediate

Marathi (Marāṭhī)

Advanced

Work Experience

Manager - eCommerce / Development at Etisalat

April 1, 1999 - Present

Responsible for overall coordination, specification/scope management, tendering & evaluation, negotiations, project planning & tracking, change management, budgeting & financial planning, problem solving, relationship management, issue management, facilitation, effective communication, and executive level status reporting. Led the end-to-end Public Cash Payment Machine project; ensured delivery within time and quality. Services can be paid for through Etisalat EPM/PCPM machines (Mobile top up, Fixed lines, Internet, Utilities, Credit cards/loans, Transport, and other bill payments). End-to-end project delivery with governance and security compliance (EMV, PCI DSS, ISO).

Project Engineer at ATECO

September 1, 1995 - February 1, 1999

Executed Etisalat/Public Cash Payment Machine projects: testing, installation, commissioning, and integration with client networks. Conducted training for Etisalat personnel, liaised with customers and principals, supported proposals and tender specifications, marketed products to clients, attended site meetings, and sourced new products and manufacturers.

Senior Engineer – Customer Support & Training (Banking Automation) at M/s. APLAB LTD

November 1, 1994 - July 1, 1995

Installed, commissioned, and maintained banking automation products (ATMs, cash dispensers, cheque book dispensers, etc.). Prepared service kits for field engineers, monitored field engineer performance, managed pre-installation checks and configuration records, and coordinated software/hardware upgrades across installation sites.

Engineer – Technical Services & Projects at Systronics India

June 1, 1990 - October 1, 1994

Managed national repair and R&D activities, led marketing efforts in Northern India, and built a national repair/R&D center in collaboration with Nuclear Science Centre (JNU). Led a small team to develop electronic modules for nuclear research and provided hands-on training abroad in the USA.

Service Engineer at ACCUTROL SYSTEM PVT. LTD.

December 1, 1989 - May 1, 1990

Installed, commissioned, and maintained nuclear instrumentation and PC-based systems for premier research institutes and laboratories (BARC, IITs). Performed chip-level repairs and supported field deployments.

Service Engineer at AUTO CONTROLS PVT. LTD

August 1, 1988 - November 1, 1989

Installed, serviced, and maintained office automation equipment (electronic typewriters) and sold AMC contracts; interfaced devices to PCs for LQ printing; supported sales teams with technical discussions.

Manager e-commerce / Dev at Etisalat

April 1, 1999 - Present

Overseeing end-to-end public cash payment machine projects, including specification/scope management, tendering & evaluation, planning, tracking, change management, budgeting, problem solving, stakeholder engagement, and governance. Led delivery of services (Mobile top-up, Fixed lines, Internet, Utilities, e-wallets, etc.) and ensured alignment with corporate strategy and quality standards.

ATECO Project Engineer at ATECO

September 1, 1995 - February 28, 1999

Handled banking automation products including self-service systems, online connectivity, and related installation/commissioning activities. Liaised with customers and principals, prepared proposals, conducted pre-tendering work, and provided on-site training and problem resolution.

Senior Engineer – Customer support & Training at M/s APLAB LTD

November 1, 1994 - July 31, 1995

Installed, commissioned and maintained ATMs nationwide; prepared service kits; supervised field engineers; conducted training; networked ATMs with bank HOST systems; managed service records and upgrades.

Engineer Technical Services & Projects at Systronics India

June 1, 1990 - October 31, 1994

Managed national repair and R&D activities for nuclear instrumentation; led marketing efforts in Northern India; developed electronic modules and coordinated with scientists and engineers; achieved sales targets and built a self-sustaining repair/R&D center.