Available to hire
I am an adaptable, reliable professional with experience across buying & merchandising, sales, customer service, healthcare and engineering support. I work well with data, processes and multiple stakeholders, supporting managers in fast-moving environments where priorities change quickly.
I bring strong organization, clear communication and a proactive, solutions-focused mindset to ensure smooth day-to-day operations and high-quality leadership support.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Language
English
Fluent
Italian
Advanced
Work Experience
Buying and Merchandising Assistant – Amazon Fresh at Amazon
September 1, 2023 - October 1, 2025Supported planning and optimisation of grocery and fresh-food assortments. Analyzed demand, sales and inventory data to keep stock accurate. Reviewed sales and inventory data by customer behavior to inform management decisions and ensure reliable information. Prepared and updated internal documentation on product ranges, promotions and quality standards to facilitate cross-team communication. Coordinated with suppliers and internal colleagues, tracking actions and following up on open points to keep processes running smoothly. Contributed ideas for improving merchandising, reducing waste and enhancing customer experience through a continuous improvement mindset.
Customer Service and Hospitality at Agency
September 1, 2022 - March 1, 2023Welcomed and supported customers in busy venues, responding quickly to requests while maintaining a friendly, professional approach. Handled payments and transactions accurately and resolved small issues independently to keep operations running smoothly. Worked closely with colleagues and managers, adapting to changes in pace and priorities and helping to maintain a well-organised, efficient environment.
Recruitment Specialist Associate – Pharmaceutical Industry / Life sciences at AL Solution
December 1, 2021 - July 1, 2023Led end-to-end recruitment activities across R&D, Quality Assurance, Regulatory Affairs and Manufacturing within a global pharmaceutical environment. Managed full-cycle recruitment from requisition, sourcing and screening to offer negotiation and onboarding. Partnered with hiring managers to define role requirements and develop tailored sourcing strategies. Used LinkedIn Recruiter, job boards and professional networks to attract qualified pharma and biotech professionals. Ensured GMP, GCP and GDPR compliance throughout the hiring process. Maintained candidate pipelines and reported KPIs such as time-to-hire, cost-per-hire and quality of hire. Supported employer branding and career fair initiatives.
Health Care Assistant at P2P Health Agency
April 1, 2021 - November 1, 2021Provided healthcare support and assistance in clinical settings, contributing to patient care and administrative tasks as needed.
Distribution and Plant – Engineering Support at Network Rail
September 1, 2019 - March 1, 2021Supported distribution and plant operations, assisting engineering teams with maintenance and logistics, contributing to safety and efficiency.
Customer Service and Sales Assistant at Sports Direct
June 1, 2016 - October 1, 2018Delivered high-quality customer service, assisted customers in-store, processed transactions and supported merchandising and layout changes in a fast-paced environment.
Education
AS-Levels at Shooters Hill Post 16 Campus
September 1, 2012 - June 1, 2015GCSEs at Harris Academy Greenwich
September 1, 2007 - June 1, 2012Qualifications
Industry Experience
Retail, Life Sciences, Healthcare, Professional Services
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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