Available to hire
I am Claudia, a marketing and education professional with a passion for crafting engaging digital experiences. I’m currently pursuing a Master’s in Digital Marketing & E-commerce at EAE Business School and combining studies with practical roles across Spain and the UK to help brands connect with people.
I thrive in collaborative environments, designing activities for diverse learners, leading campaigns, and turning insights into growth. I am fluent in English and a native Spanish speaker, with strong communication and teamwork skills.
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
Special Education Support Worker at PossAbilities - Neurodiversity & Learning Support Day Center
February 24, 2024 - September 25, 2025Provided individualized support to neurodiverse teenagers, designed and adapted activities to meet goals, maintained close communication with families, and coordinated within staff to monitor progress toward objectives. Supported community engagement through events and partnerships.
Team Leader at PossAbilities - Neurodiversity & Learning Support Day Center
September 1, 2025 - February 1, 2026Led small group sessions, oversaw overall support for teenagers, and coordinated within the staff team. Organized campaigns to raise awareness and strengthened community engagement through partnerships and visibility efforts.
Customer Service & Brand Associate at Equivalenza – Perfume, cosmetics & home fragrance
July 1, 2023 - January 31, 2024Delivered personalized service, built client relationships, analyzed shopping behavior from feedback, optimized product displays and in-store experiences, and communicated brand values to foster loyalty.
Business Mentoring & Entrepreneurial Support Intern at SECOT
February 1, 2023 - June 30, 2023Gained practical skills in business mentoring, supported administrative tasks, performed project analysis, and assisted marketing/communication activities; produced visual content to support brand storytelling.
Customer Service Manager at PLACE – Shopping Gallery
September 1, 2021 - January 31, 2023Led sales and commercial activities for 45+ brands; supervised customer service, oversaw stock management and inventory; acted as main liaison between owners and customers; used Microsoft Office tools to track sales and maintain records.
Customer Advisor at PLACE – Shopping Gallery
September 1, 2019 - September 1, 2021Supported customers and contributed to a high-quality service environment; assisted with daily operations and customer engagement strategies.
Administrative Assistant Intern at GOLDWIN & MEDINA
June 1, 2019 - September 1, 2019Administrative duties during internship; supported team with documentation, scheduling and general office tasks.
Education
Master’s in Digital Marketing & E-commerce at EAE Business School
January 11, 2030 - February 6, 2026Bachelor’s Degree in International Relations (online) at Universitat Oberta de Catalunya
September 23, 2023 - September 25, 2025Higher National Diploma (HND) in Social Work at Escuelas San José Jesuitas
January 11, 2030 - June 1, 2023Qualifications
Fundamentals of Digital Marketing and E-commerce
January 11, 2030 - February 6, 2026Content Marketing Certification
January 11, 2030 - February 6, 2026Google Analytics 4 (GA4) – Basic Knowledge
January 11, 2030 - February 6, 2026Industry Experience
Education, Non-Profit Organization, Professional Services, Retail, Media & Entertainment
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