I'm Pamela Sai, a data-driven professional transitioning from IT Business Analysis to Data Analytics, with a strong aptitude for data visualization design, data preparation/cleaning, and expertise in SQL, Power BI, and Excel. I'm eager to apply proficiency in data mining and predictive analytics to drive business growth, and I'm passionate about designing digital experiences that are visually stunning and intuitive, always striving to create designs that delight and engage users.

Pamela Sai

I'm Pamela Sai, a data-driven professional transitioning from IT Business Analysis to Data Analytics, with a strong aptitude for data visualization design, data preparation/cleaning, and expertise in SQL, Power BI, and Excel. I'm eager to apply proficiency in data mining and predictive analytics to drive business growth, and I'm passionate about designing digital experiences that are visually stunning and intuitive, always striving to create designs that delight and engage users.

Available to hire

I’m Pamela Sai, a data-driven professional transitioning from IT Business Analysis to Data Analytics, with a strong aptitude for data visualization design, data preparation/cleaning, and expertise in SQL, Power BI, and Excel.
I’m eager to apply proficiency in data mining and predictive analytics to drive business growth, and I’m passionate about designing digital experiences that are visually stunning and intuitive, always striving to create designs that delight and engage users.

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Work Experience

Product Support Manager at Geesoft Systems
January 1, 2011 - Present
Delivered 15+ projects by defining phases to detail, applying adaptive and predictive methodologies, and leading cross-functional teams to optimize resources —accelerating delivery cycles. Achieved stakeholder satisfaction through proactive risk mitigation and collaborative communication.
Product Support Manager at GEE SOFTWARE SYSTEMS
January 1, 2011 - Present
Used my role as product support manager to gain insight into data analysis, pioneered support metrics via data analysis in product management, reducing turnaround and elevating customer experience metrics. Extracted actionable insights through data analysis in support operations, crafting metrics that accelerated service delivery. Partnered with technical teams to integrate advanced data analysis models into software systems, delivering clients powerful insights that enhanced decision-making and operational value.
System Developer at Quadratic Solutions
January 1, 2020 - Present
Harnessed SQL system development skills to build interactive dashboards for Schools Management System, and enabling rapid insights. Engineered Power BI visualizations in education software, streamlining data compilation to empower faster business analysis and reporting.

Education

Master of Business Administration at National University of Science and Technology
January 11, 2030 - January 1, 2015
BBA in Computers & Management Information Systems at Solusi University
January 11, 2030 - January 1, 2007
MBA at National University of Science and Technology
January 11, 2030 - January 1, 2015
BBA Computers & MIS at SOLUSI UNIVERSITY
January 11, 2030 - January 1, 2007

Qualifications

Certified Business Analyst Practitioner (CBAP)
January 11, 2030 - January 1, 2019
MCTP (Microsoft SQL Server 2008, Implementation and Maintenance)
January 11, 2030 - January 1, 2012
Complete Data Analyst Bootcamp (Udemy)
January 11, 2030 - January 1, 2026

Industry Experience

Professional Services, Software & Internet, Education, Financial Services, Energy & Utilities, Consumer Goods, Real Estate & Construction