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I'm Leonard, a hospitality and tech-enabled sales professional who thrives on turning complex requirements into practical solutions. Over the years I’ve led multi-stakeholder projects, implemented Opera Cloud suites, and driven growth for hotel groups across the DACH region. I enjoy building trusted relationships with general managers, owners and executives, while guiding teams through long sales cycles and high-impact initiatives. When I’m not working, I love singing and music, debating, biking and exploring puzzles with my son.…I'm Leonard, a hospitality and tech-enabled sales professional who thrives on turning complex requirements into practical solutions. Over the years I’ve led multi-stakeholder projects, implemented Opera Cloud suites, and driven growth for hotel groups across the DACH region. I enjoy building trusted relationships with general managers, owners and executives, while guiding teams through long sales cycles and high-impact initiatives. When I’m not working, I love singing and music, debating, biking and exploring puzzles with my son.

Leonard Lemcke

Project Manager, Content Producer, Marketing Strategist, +2

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I'm Leonard, a hospitality and tech-enabled sales professional who thrives on turning complex requirements into practical solutions. Over the years I’ve led multi-stakeholder projects, implemented Opera Cloud suites, and driven growth for hotel groups across the DACH region. I enjoy building trusted relationships with general managers, owners and executives, while guiding teams through long sales cycles and high-impact initiatives. When I’m not working, I love singing and music, debating, biking and exploring puzzles with my son.…I'm Leonard, a hospitality and tech-enabled sales professional who thrives on turning complex requirements into practical solutions. Over the years I’ve led multi-stakeholder projects, implemented Opera Cloud suites, and driven growth for hotel groups across the DACH region. I enjoy building trusted relationships with general managers, owners and executives, while guiding teams through long sales cycles and high-impact initiatives. When I’m not working, I love singing and music, debating, biking and exploring puzzles with my son.

Available to hire

I’m Leonard, a hospitality and tech-enabled sales professional who thrives on turning complex requirements into practical solutions. Over the years I’ve led multi-stakeholder projects, implemented Opera Cloud suites, and driven growth for hotel groups across the DACH region. I enjoy building trusted relationships with general managers, owners and executives, while guiding teams through long sales cycles and high-impact initiatives.

When I’m not working, I love singing and music, debating, biking and exploring puzzles with my son.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

German

Fluent

English

Advanced

Work Experience

Account Executive at The Access Group

April 1, 2025 - Present

Own the full sales cycle for Guestline’s hotel platform, from prospecting to contract close. Sell complex, consultative SaaS solutions to independent hotels and hotel groups across the DACH region. Advise hoteliers on PMS, distribution, guest journey and payments with a strong operational focus. Manage long sales cycles with multiple stakeholders and tailored commercial models. Drive new business through outbound activity, events, partners and referrals. Build trusted relationships with GMs, owners and senior hotel stakeholders.

Implementation Manager at HRS Hospitality & Retail Systems

May 1, 2023 - April 1, 2025

Project Management and Support for Opera Cloud, OSEM, Opera Cloud R&A, Opera v5.6, IFC8 & fiscalization services. Projects included Mercure Hotel Magyar Király (core configuration of Opera Cloud, owner/GM meetings, department head coordination), ibis budget Hotel München City Süd (pilot project for transitioning from FOLS to Opera Cloud, Go-Live support), Mercure Bielefeld am Johannisberg & Mercure Düsseldorf Süd (emergency project after server crash, switch to Opera Cloud), Mercure Tirana (new hotel opening), Pullman Budapest & Unique Centennial Tallinn (PIW imports), and Fairmont Vier Jahreszeiten (OSEM configuration and training).

Sales & Reservations Manager at AAT Kings Central Europe (AAT Kings)

September 1, 2018 - April 1, 2023

Management of internal Reservation System; Sales management; Partner consultation (wholesalers, travel agencies & specialists); Maintaining Free-Sell strategy; Cooperation with Germany’s largest tourism companies (DER Touristik, TUI & FTI); Attending trade shows, trainings and client presentations; Planning and supporting exclusive private group tours and charters; Brochure production.

Front Office Manager at Kings Canyon Resort (Delaware North)

April 1, 2017 - March 1, 2018

Personnel responsibility for a team of 4 receptionists and 1 reservation agent; Training & mentoring; Scheduling and administrative tasks; Coordination of all Front Office tasks; Financial accounting of all resort outlets.

Central Reservation Agent at Travel Charme Hotels & Resorts

March 1, 2016 - March 1, 2017

Management of the reservation system; Project planning and presentation of the Tool Box (a sales incentive program for all reservation agents).

Head of Reception at Hotel Haus Hirt

March 1, 2015 - March 1, 2016

Head of reception; Led a team of 3; Training and mentoring; Coordination of customer requests; Front Office tasks and guest services.