I am a senior leader with 20+ years of experience partnering with executive leadership to drive commercial, operational, and organizational excellence in complex, global environments. I act as a strategic advisor, operator, and implementer for senior executives, leading cross-functional initiatives across Marketing, Commercial, Supply Chain, Digital, Finance, Quality, and Regulatory-adjacent functions. I simplify complexity, translate strategy into execution, and align diverse stakeholders around shared priorities. My career spans Business Excellence transformation, governance, executive communication, and global operating model design, built across TE Connectivity, Honeywell, and Accenture. I am purpose-driven and motivated by impact, and I lead with structure, clarity, and empathy, fostering collaboration and high performance in matrixed, multicultural teams. I thrive in roles that require influence, standardization, and building communities of excellence.

Lucia Italiano

I am a senior leader with 20+ years of experience partnering with executive leadership to drive commercial, operational, and organizational excellence in complex, global environments. I act as a strategic advisor, operator, and implementer for senior executives, leading cross-functional initiatives across Marketing, Commercial, Supply Chain, Digital, Finance, Quality, and Regulatory-adjacent functions. I simplify complexity, translate strategy into execution, and align diverse stakeholders around shared priorities. My career spans Business Excellence transformation, governance, executive communication, and global operating model design, built across TE Connectivity, Honeywell, and Accenture. I am purpose-driven and motivated by impact, and I lead with structure, clarity, and empathy, fostering collaboration and high performance in matrixed, multicultural teams. I thrive in roles that require influence, standardization, and building communities of excellence.

Available to hire

I am a senior leader with 20+ years of experience partnering with executive leadership to drive commercial, operational, and organizational excellence in complex, global environments. I act as a strategic advisor, operator, and implementer for senior executives, leading cross-functional initiatives across Marketing, Commercial, Supply Chain, Digital, Finance, Quality, and Regulatory-adjacent functions. I simplify complexity, translate strategy into execution, and align diverse stakeholders around shared priorities.

My career spans Business Excellence transformation, governance, executive communication, and global operating model design, built across TE Connectivity, Honeywell, and Accenture. I am purpose-driven and motivated by impact, and I lead with structure, clarity, and empathy, fostering collaboration and high performance in matrixed, multicultural teams. I thrive in roles that require influence, standardization, and building communities of excellence.

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Language

English
Fluent
Italian
Fluent
French
Advanced
Spanish; Castilian
Advanced
German
Intermediate

Work Experience

Independent Senior Advisor & Consultant at Independent
March 1, 2025 - Present
Short to mid-term mandates across technology scale-ups, innovation ecosystems, business networks, strengthening delivery models, operational maturity, and strategic execution for early-stage and high-growth Fem/Agro/AI/Sport Tech and Deep Tech organizations.
Global Strategy & Business Excellence Director at TE Connectivity
September 1, 2022 - March 1, 2025
Strategic partner to senior leadership, leading enterprise-wide transformation initiatives across Commercial, Operations, and Supply Chain in a highly matrixed, global MED Tech division. Drove standardized executive communication, dashboards, and business insights to support decision-making at Group and Board level. Led Commercial Excellence transformation and cross-functional initiatives to improve customer experience, service levels, and revenue predictability; improved NPS/SLA; oversaw portfolio prioritization, performance analytics, and governance cadences; improved execution predictability by 12–18%.
Business Transformation Leader at Honeywell
May 1, 2011 - August 1, 2022
Led multi-year, cross-functional transformation programs across ADM, O&G, Industrial & Building Automation. Delivered Commercial and Operational Excellence, integrating Marketing, Sales, Supply Chain, and Finance to drive growth, margin improvement, and customer outcomes. Executed M&A integration and divestiture projects; led complex, cross-regional programs requiring strong stakeholder management, governance discipline, budgeting, analytics, and executive operating rhythms across EMEA.
Manager, Strategy & Transformation at Accenture
October 1, 2005 - April 1, 2011
Directed complex, cross-regional enterprise transformation programs across Commercial, Operations and Technology, embedding governance, delivery standards, and financial performance management. Served as a strategic advisor to directors and VP-level stakeholders, influencing priorities and aligning delivery with business ambitions through structured analysis, executive storytelling, and transformation roadmaps. Contributed to business development, including RFP processes and vendor evaluations.
Global PMO Manager at Ferring
February 1, 2004 - September 1, 2005
Directed cross-regional enterprise digital transformation programs across R&D and Operations.
Professional Services PMO Leader at SAS Institute
August 1, 2001 - January 1, 2004
Delivered customer-centric transformation and operational excellence initiatives across multiple European markets, strengthening operations, harmonizing processes across countries, and improving SLA performance by up to 50%, driving higher service reliability and client satisfaction.
Program Manager at Oracle UK
June 1, 1997 - July 1, 2001
Progressive roles in delivery, business analysis, and transformation, developing strong analytical foundations and cross-functional collaboration.

Education

Executive Program in Digital Transformation at IMD
January 11, 2030 - February 6, 2026
Enterprise Program in Business and Organizational Leadership at ASU – W.P. Carey
January 11, 2030 - February 6, 2026
Executive Program in Organizational Dynamics at PENN
January 11, 2030 - February 6, 2026
Master in Information Technology and Computer Language at University of Hull
January 11, 2030 - February 6, 2026
Bachelor in Languages and Linguistics at University of Rome 'TRE'
January 11, 2030 - February 6, 2026

Qualifications

PMP (Project Management Professional)
January 11, 2030 - February 6, 2026
Lean Six Sigma
January 11, 2030 - February 6, 2026
PRINCE2 Practitioner
January 11, 2030 - February 6, 2026
Change Management Practitioner
January 11, 2030 - February 6, 2026

Industry Experience

Healthcare, Life Sciences, Manufacturing, Professional Services, Computers & Electronics