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I am an independent, self-motivated, and hardworking professional with hands-on experience in customer support, CRM systems, and cross-functional collaboration. I thrive in fast-paced environments, enjoy turning complex problems into clear, actionable solutions, and passionately build long-term relationships through empathetic, timely communication.\n\nI collaborate with internal teams and international clients to resolve product- and account-related issues, draft written communications and reports, and support sales and marketing initiatives. I bring a proactive mindset, strong communication, and a customer-first approach to help the company grow.…I am an independent, self-motivated, and hardworking professional with hands-on experience in customer support, CRM systems, and cross-functional collaboration. I thrive in fast-paced environments, enjoy turning complex problems into clear, actionable solutions, and passionately build long-term relationships through empathetic, timely communication.\n\nI collaborate with internal teams and international clients to resolve product- and account-related issues, draft written communications and reports, and support sales and marketing initiatives. I bring a proactive mindset, strong communication, and a customer-first approach to help the company grow.

Mahamad Hasanli

Project Manager, Copywriter, Content Creator, +2

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I am an independent, self-motivated, and hardworking professional with hands-on experience in customer support, CRM systems, and cross-functional collaboration. I thrive in fast-paced environments, enjoy turning complex problems into clear, actionable solutions, and passionately build long-term relationships through empathetic, timely communication.\n\nI collaborate with internal teams and international clients to resolve product- and account-related issues, draft written communications and reports, and support sales and marketing initiatives. I bring a proactive mindset, strong communication, and a customer-first approach to help the company grow.…I am an independent, self-motivated, and hardworking professional with hands-on experience in customer support, CRM systems, and cross-functional collaboration. I thrive in fast-paced environments, enjoy turning complex problems into clear, actionable solutions, and passionately build long-term relationships through empathetic, timely communication.\n\nI collaborate with internal teams and international clients to resolve product- and account-related issues, draft written communications and reports, and support sales and marketing initiatives. I bring a proactive mindset, strong communication, and a customer-first approach to help the company grow.

Available to hire

I am an independent, self-motivated, and hardworking professional with hands-on experience in customer support, CRM systems, and cross-functional collaboration. I thrive in fast-paced environments, enjoy turning complex problems into clear, actionable solutions, and passionately build long-term relationships through empathetic, timely communication.\n\nI collaborate with internal teams and international clients to resolve product- and account-related issues, draft written communications and reports, and support sales and marketing initiatives. I bring a proactive mindset, strong communication, and a customer-first approach to help the company grow.

Skills

CRM

Copywriting

Experience Level

CRM

Expert

Copywriting

Expert

Language

English

Advanced

Turkish

Fluent

Russian

Intermediate

Work Experience

Customer Support Specialist at Risk Inc

May 1, 2025 - January 1, 2026

Provided customer support via email, chat, and ticket-based systems; resolved product- and account-related issues; built long-term relationships with foreign contractors; prepared transport offers and pricing quotations; delivered player feedback to developers; ensured high customer satisfaction.

Agency Sales Representative at Taylor Shipping Solutions

April 1, 2023 - October 1, 2023

Assisted VIP and casual customers remotely, via email and chat, resolving product- and account-related issues. Maintained high customer satisfaction through clear, empathetic, and timely communication. Collaborated with internal teams to resolve complex and escalated cases.