Mahamad Hasanli
I am an independent, self-motivated, and hardworking professional with hands-on experience in customer support, CRM systems, and cross-functional collaboration.
About
I am an independent, self-motivated, and hardworking professional with hands-on experience in customer support, CRM systems, and cross-functional collaboration. I thrive in fast-paced environments, enjoy turning complex problems into clear, actionable solutions, and passionately build long-term relationships through empathetic, timely communication.\n\nI collaborate with internal teams and international clients to resolve product- and account-related issues, draft written communications and reports, and support sales and marketing initiatives. I bring a proactive mindset, strong communication, and a customer-first approach to help the company grow.
- 1 year's experience
- Joined February 2026
Skills· 2
Languages
- EnglishAdvanced
- TurkishFluent
- RussianIntermediate
Industry experience
- Software & Internet
- Professional Services
- Transportation & Logistics
- Retail
- Media & Entertainment
Work experience
Provided customer support via email, chat, and ticket-based systems; resolved product- and account-related issues; built long-term relationships with foreign contractors; prepared transport offers and pricing quotations; delivered player feedback to developers; ensured high customer satisfaction.
Assisted VIP and casual customers remotely, via email and chat, resolving product- and account-related issues. Maintained high customer satisfaction through clear, empathetic, and timely communication. Collaborated with internal teams to resolve complex and escalated cases.
Education
Certifications and awards
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