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Hello! I’m Márcio Drama — a friendly, responsible, and autonomous individual who values good manners and teamwork. I am passionate about helping others and delivering quality outcomes. I have lived in Portugal since 2001 and enjoy video editing in my free time. I’m seeking a new challenge to gain practical experience in customer service and care, bringing strong communication, organization, and adaptability to every project.…Hello! I’m Márcio Drama — a friendly, responsible, and autonomous individual who values good manners and teamwork. I am passionate about helping others and delivering quality outcomes. I have lived in Portugal since 2001 and enjoy video editing in my free time. I’m seeking a new challenge to gain practical experience in customer service and care, bringing strong communication, organization, and adaptability to every project.

Márcio Drama

Video Editor, Filmmaker, Film Director, +2

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Hello! I’m Márcio Drama — a friendly, responsible, and autonomous individual who values good manners and teamwork. I am passionate about helping others and delivering quality outcomes. I have lived in Portugal since 2001 and enjoy video editing in my free time. I’m seeking a new challenge to gain practical experience in customer service and care, bringing strong communication, organization, and adaptability to every project.…Hello! I’m Márcio Drama — a friendly, responsible, and autonomous individual who values good manners and teamwork. I am passionate about helping others and delivering quality outcomes. I have lived in Portugal since 2001 and enjoy video editing in my free time. I’m seeking a new challenge to gain practical experience in customer service and care, bringing strong communication, organization, and adaptability to every project.

Available to hire

Hello! I’m Márcio Drama — a friendly, responsible, and autonomous individual who values good manners and teamwork. I am passionate about helping others and delivering quality outcomes.

I have lived in Portugal since 2001 and enjoy video editing in my free time. I’m seeking a new challenge to gain practical experience in customer service and care, bringing strong communication, organization, and adaptability to every project.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Beginner

Language

Portuguese

Fluent

English

Advanced

Work Experience

Customer Support (Call Center) at Teleperformance (Bankinter)

January 1, 2023 - January 1, 2024

Assisting customers with account inquiries, payments, and mobile applications. Resolving issues presented by customers. Retaining new customers.

Video Editor at Freelancer

January 1, 2020 - January 1, 2023

Interacting with clients to understand project intentions and planning. Organizing projects to ensure timely delivery. Being available for any type of project adjustments.