Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm a results-driven Technical Support Engineer and Real Estate Customer Service professional with six years of remote work experience delivering high-quality support for enterprise video conferencing software and SaaS platforms. I excel at translating complex technical issues into clear, user-friendly solutions and thrive in distributed teams where proactive communication and collaboration are essential. I have hands-on experience with CRM platforms, cloud tools, and telephony systems, and I enjoy making technology approachable for users. I'm seeking a permanent work-from-home role where I can continue leveraging my troubleshooting, platform administration, and customer service skills to help users succeed and drive operational efficiency in a fast-paced environment.…I'm a results-driven Technical Support Engineer and Real Estate Customer Service professional with six years of remote work experience delivering high-quality support for enterprise video conferencing software and SaaS platforms. I excel at translating complex technical issues into clear, user-friendly solutions and thrive in distributed teams where proactive communication and collaboration are essential. I have hands-on experience with CRM platforms, cloud tools, and telephony systems, and I enjoy making technology approachable for users. I'm seeking a permanent work-from-home role where I can continue leveraging my troubleshooting, platform administration, and customer service skills to help users succeed and drive operational efficiency in a fast-paced environment.

Jennifer T. Bautista

Video Editor, Sound Engineer, QA Engineer, +2





I'm a results-driven Technical Support Engineer and Real Estate Customer Service professional with six years of remote work experience delivering high-quality support for enterprise video conferencing software and SaaS platforms. I excel at translating complex technical issues into clear, user-friendly solutions and thrive in distributed teams where proactive communication and collaboration are essential. I have hands-on experience with CRM platforms, cloud tools, and telephony systems, and I enjoy making technology approachable for users. I'm seeking a permanent work-from-home role where I can continue leveraging my troubleshooting, platform administration, and customer service skills to help users succeed and drive operational efficiency in a fast-paced environment.…I'm a results-driven Technical Support Engineer and Real Estate Customer Service professional with six years of remote work experience delivering high-quality support for enterprise video conferencing software and SaaS platforms. I excel at translating complex technical issues into clear, user-friendly solutions and thrive in distributed teams where proactive communication and collaboration are essential. I have hands-on experience with CRM platforms, cloud tools, and telephony systems, and I enjoy making technology approachable for users. I'm seeking a permanent work-from-home role where I can continue leveraging my troubleshooting, platform administration, and customer service skills to help users succeed and drive operational efficiency in a fast-paced environment.

Available to hire

I’m a results-driven Technical Support Engineer and Real Estate Customer Service professional with six years of remote work experience delivering high-quality support for enterprise video conferencing software and SaaS platforms. I excel at translating complex technical issues into clear, user-friendly solutions and thrive in distributed teams where proactive communication and collaboration are essential. I have hands-on experience with CRM platforms, cloud tools, and telephony systems, and I enjoy making technology approachable for users.

I’m seeking a permanent work-from-home role where I can continue leveraging my troubleshooting, platform administration, and customer service skills to help users succeed and drive operational efficiency in a fast-paced environment.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Technical Support Engineer at TaskUs, Inc.

January 1, 2020 - Present

Provided remote enterprise-level technical support for video conferencing and SaaS platforms, managed CRM/ITSM incidents, configured VoIP and telephony, and supported virtual desktop environments to ensure high availability and user satisfaction.

Trust & Safety - Platform Experience Associate - Content Moderator at Accenture Inc.

April 20, 2020 - Present

Performed content moderation and platform safety tasks as part of the Trust & Safety program, supporting incident response and user support workflows.

Real Estate Customer Service Representative - Property Management at TaskUs, Inc.

January 1, 2024 - Present

Provided remote customer service for property management and real estate clients, resolving inquiries and coordinating appointments through CRM and ticketing tools.