I am an Airport Operations and Commercial Contracts Specialist with over 10 years of cumulative experience at the Directorate General of Civil Aviation in Kuwait. I hold a Bachelor’s Degree in Sociology from Kuwait University (since 2016) and ICDL certification, with proven expertise in commercial contract monitoring, logistics support, and airport operations. I thrive in high-pressure, multicultural teams, leading shifts and emergency response efforts, improving passenger experiences through social-behavior insights, and coordinating with health and security authorities to ensure safe, efficient airport processes. Fluent in Arabic and English, I bring strong crisis management, vendor oversight, and data-driven reporting to every project.

Mahera Lajmi

I am an Airport Operations and Commercial Contracts Specialist with over 10 years of cumulative experience at the Directorate General of Civil Aviation in Kuwait. I hold a Bachelor’s Degree in Sociology from Kuwait University (since 2016) and ICDL certification, with proven expertise in commercial contract monitoring, logistics support, and airport operations. I thrive in high-pressure, multicultural teams, leading shifts and emergency response efforts, improving passenger experiences through social-behavior insights, and coordinating with health and security authorities to ensure safe, efficient airport processes. Fluent in Arabic and English, I bring strong crisis management, vendor oversight, and data-driven reporting to every project.

Available to hire

I am an Airport Operations and Commercial Contracts Specialist with over 10 years of cumulative experience at the Directorate General of Civil Aviation in Kuwait. I hold a Bachelor’s Degree in Sociology from Kuwait University (since 2016) and ICDL certification, with proven expertise in commercial contract monitoring, logistics support, and airport operations.

I thrive in high-pressure, multicultural teams, leading shifts and emergency response efforts, improving passenger experiences through social-behavior insights, and coordinating with health and security authorities to ensure safe, efficient airport processes. Fluent in Arabic and English, I bring strong crisis management, vendor oversight, and data-driven reporting to every project.

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Language

Arabic
Fluent
English
Fluent

Work Experience

Senior Shift Supervisor – Commercial Contracts Monitoring at Directorate General of Civil Aviation (DGCA) – Kuwait
January 1, 2016 - Present
Oversee the implementation of commercial contracts within airport terminals; conduct field inspections to ensure vendors comply with DGCA regulations and quality standards; achieve Excellent annual performance ratings consistently since 2016; analyze operational data and generate reports on commercial performance and terminal efficiency.
Logistics & Support Coordinator at COVID-19 Logistics Support Team (Special Task Force)
January 1, 2020 - December 31, 2021
Managed ground logistics and passenger flow during the global pandemic; coordinated with health and security authorities to ensure safe airport operations.

Education

Bachelor's Degree in Sociology at Kuwait University
January 1, 2016 - February 7, 2026

Qualifications

ICDL Certification (MS Office & Digital Management)
January 11, 2030 - February 7, 2026

Industry Experience

Transportation & Logistics, Government, Professional Services, Other