Hi there! I'm Carlota Gonzalez, a community-minded professional who thrives on building vibrant, connected networks. My background spans executive support, people operations, and resident community experiences, with a passion for turning ideas into engaging events and smooth day-to-day operations. I love collaborating across teams, improving processes with data-driven insights, and welcoming new people into warm, inclusive environments. In my free time, I enjoy crafting thoughtful experiences and helping teams grow together.…

Carlota Gonzalez

Hi there! I'm Carlota Gonzalez, a community-minded professional who thrives on building vibrant, connected networks. My background spans executive support, people operations, and resident community experiences, with a passion for turning ideas into engaging events and smooth day-to-day operations. I love collaborating across teams, improving processes with data-driven insights, and welcoming new people into warm, inclusive environments. In my free time, I enjoy crafting thoughtful experiences and helping teams grow together.…

Available to hire

Hi there! I’m Carlota Gonzalez, a community-minded professional who thrives on building vibrant, connected networks. My background spans executive support, people operations, and resident community experiences, with a passion for turning ideas into engaging events and smooth day-to-day operations.

I love collaborating across teams, improving processes with data-driven insights, and welcoming new people into warm, inclusive environments. In my free time, I enjoy crafting thoughtful experiences and helping teams grow together.

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Skills

Experience Level

Language

Spanish; Castilian
Fluent
Catalan; Valencian
Fluent
English
Advanced
German
Advanced
Italian
Intermediate

Work Experience

Executive Assistant / People Operations at HV Capital Manager GmbH
January 1, 2025 - Present
Provide executive and administrative support to senior leadership; manage onboarding of new hires and residents; coordinate internal communications; plan and coordinate company-wide events; collaborate with cross-functional teams; manage travel arrangements; prepare presentations and reports; process expenses; maintain confidential information; identify process inefficiencies and implement improvements to onboarding and operations.
Community Manager at The Base Co
January 1, 2024 - January 1, 2025
Build and nurture a vibrant resident community, foster connection and collaboration, and promote a positive living experience. Serve as main point of contact for residents, addressing needs, questions, and day-to-day issues. Plan and coordinate community events and experiences aligned with brand values. Onboard new residents and ensure smooth move-ins and move-outs. Manage internal communications and collaborate with operations and marketing teams. Drive resident engagement and satisfaction, and collect feedback to inform improvements.
Customer Care Experiences Specialist
January 1, 2020 - December 31, 2023
Delivered customer care experiences across channels, developed processes and tools to improve service quality, and maintained high levels of customer satisfaction. Worked with cross-functional teams to streamline onboarding, triage issues, and resolve inquiries efficiently.

Education

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Qualifications

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Industry Experience

Real Estate & Construction, Professional Services, Media & Entertainment, Software & Internet

Skills

Experience Level