I am Susmita Kumari Giri, a Master of Digital Business student at the University of Waikato, with hands-on experience in digital marketing and customer service across New Zealand and Nepal. I specialise in social media content, content calendar planning, and client support, and I leverage AI tools and prompt engineering to streamline workflows. I am organised, adaptable, and solutions-focused in fast-paced team environments. I have volunteered with the New Zealand Red Cross in Hamilton and completed a digital marketing internship with Quality New Zealand Education Limited, along with customer service internships at Nepal Bank Limited. I thrive in collaborative settings and am committed to delivering value through strong communication and problem-solving.

Susmita Kumari Giri

I am Susmita Kumari Giri, a Master of Digital Business student at the University of Waikato, with hands-on experience in digital marketing and customer service across New Zealand and Nepal. I specialise in social media content, content calendar planning, and client support, and I leverage AI tools and prompt engineering to streamline workflows. I am organised, adaptable, and solutions-focused in fast-paced team environments. I have volunteered with the New Zealand Red Cross in Hamilton and completed a digital marketing internship with Quality New Zealand Education Limited, along with customer service internships at Nepal Bank Limited. I thrive in collaborative settings and am committed to delivering value through strong communication and problem-solving.

Available to hire

I am Susmita Kumari Giri, a Master of Digital Business student at the University of Waikato, with hands-on experience in digital marketing and customer service across New Zealand and Nepal. I specialise in social media content, content calendar planning, and client support, and I leverage AI tools and prompt engineering to streamline workflows. I am organised, adaptable, and solutions-focused in fast-paced team environments.

I have volunteered with the New Zealand Red Cross in Hamilton and completed a digital marketing internship with Quality New Zealand Education Limited, along with customer service internships at Nepal Bank Limited. I thrive in collaborative settings and am committed to delivering value through strong communication and problem-solving.

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Language

English
Advanced

Work Experience

Digital Marketing Intern at Quality New Zealand Education Limited
November 1, 2025 - January 31, 2026
Supported digital marketing activities, social media content creation, and content calendar planning; collaborated with team to improve workflow efficiency.
Customer Service Representative Intern at Nepal Bank Limited
December 1, 2022 - November 30, 2023
Gained customer service experience, answered inquiries, and supported operations at Bharatpur Chitwan, Nepal.

Education

Master of Digital Business at The University of Waikato
January 11, 2030 - February 7, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Professional Services, Software & Internet, Non-Profit Organization