Available to hire
I’m Anuja Ganpule, a Master’s graduate in Business and Management with a solid background in customer service, administration, and business development. I’m known for strong communication, stakeholder engagement, and delivering quality results in fast-paced environments. I excel at coordinating calendars, improving processes, and turning complex information into clear, actionable insights.
I’m energized by data storytelling, analytics meetups, and AI advancements, and I’m seeking a corporate role where I can drive operational efficiency, elevate customer engagement, and contribute to organizational success.
Experience Level
Expert
Expert
Language
English
Advanced
Hindi
Advanced
Marathi (Marāṭhī)
Advanced
Work Experience
Customer Service Representative at Domino’s Pvt Ltd
July 1, 2024 - May 1, 2025Handled high-volume customer interactions with professionalism; Resolved escalated inquiries and ensured customer satisfaction; Supported store operations and provided accurate product information.
Lead Generator at Mortgage Link & Insurance Link
September 1, 2024 - May 1, 2025Generated qualified leads through targeted outreach and communication; Built rapport with prospects to support improved conversion rates; Managed lead tracking and supported brokers with potential client opportunities.
Executive Assistant at IDFC First Bank, Mumbai
November 1, 2022 - February 1, 2024Coordinated executive calendars, travel, and meeting schedules; Managed confidential information and handled sensitive documents; Prepared reports, processed reimbursements, and supported senior management.
Executive Assistant at Piramal Enterprises Ltd, Mumbai
December 1, 2015 - January 1, 2020Coordinated executive schedules and internal communication; Assisted with presentations, documentation, and event preparation; Ensured smooth workflow between cross-functional teams.
Reception & Office Assistant at Indian Squash Professionals, Mumbai
January 1, 2008 - November 1, 2014Managed front-desk operations, visitor interactions, and phone enquiries; Handled email correspondence, registrations, and courier logistics; Supported administrative operations and customer engagement.
Education
Master of Business and Management (Level 9) at University of Waikato
January 11, 2030 - January 1, 2025Graduate Diploma in Business Studies (Level 7) at Massey University
January 11, 2030 - January 1, 2020Qualifications
Value Contribution Certificate — University of Waikato
January 11, 2030 - February 7, 2026Corporate & Customer Service Training Certifications
January 11, 2030 - February 7, 2026Industry Experience
Manufacturing
Experience Level
Expert
Expert
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