I’m Anuja Ganpule, a Master’s graduate in Business and Management with a solid background in customer service, administration, and business development. I’m known for strong communication, stakeholder engagement, and delivering quality results in fast-paced environments. I excel at coordinating calendars, improving processes, and turning complex information into clear, actionable insights. I’m energized by data storytelling, analytics meetups, and AI advancements, and I’m seeking a corporate role where I can drive operational efficiency, elevate customer engagement, and contribute to organizational success.

Anuja Ganpule

I’m Anuja Ganpule, a Master’s graduate in Business and Management with a solid background in customer service, administration, and business development. I’m known for strong communication, stakeholder engagement, and delivering quality results in fast-paced environments. I excel at coordinating calendars, improving processes, and turning complex information into clear, actionable insights. I’m energized by data storytelling, analytics meetups, and AI advancements, and I’m seeking a corporate role where I can drive operational efficiency, elevate customer engagement, and contribute to organizational success.

Available to hire

I’m Anuja Ganpule, a Master’s graduate in Business and Management with a solid background in customer service, administration, and business development. I’m known for strong communication, stakeholder engagement, and delivering quality results in fast-paced environments. I excel at coordinating calendars, improving processes, and turning complex information into clear, actionable insights.

I’m energized by data storytelling, analytics meetups, and AI advancements, and I’m seeking a corporate role where I can drive operational efficiency, elevate customer engagement, and contribute to organizational success.

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Language

English
Advanced
Hindi
Advanced
Marathi (Marāṭhī)
Advanced

Work Experience

Customer Service Representative at Domino’s Pvt Ltd
July 1, 2024 - May 1, 2025
Handled high-volume customer interactions with professionalism; Resolved escalated inquiries and ensured customer satisfaction; Supported store operations and provided accurate product information.
Lead Generator at Mortgage Link & Insurance Link
September 1, 2024 - May 1, 2025
Generated qualified leads through targeted outreach and communication; Built rapport with prospects to support improved conversion rates; Managed lead tracking and supported brokers with potential client opportunities.
Executive Assistant at IDFC First Bank, Mumbai
November 1, 2022 - February 1, 2024
Coordinated executive calendars, travel, and meeting schedules; Managed confidential information and handled sensitive documents; Prepared reports, processed reimbursements, and supported senior management.
Executive Assistant at Piramal Enterprises Ltd, Mumbai
December 1, 2015 - January 1, 2020
Coordinated executive schedules and internal communication; Assisted with presentations, documentation, and event preparation; Ensured smooth workflow between cross-functional teams.
Reception & Office Assistant at Indian Squash Professionals, Mumbai
January 1, 2008 - November 1, 2014
Managed front-desk operations, visitor interactions, and phone enquiries; Handled email correspondence, registrations, and courier logistics; Supported administrative operations and customer engagement.

Education

Master of Business and Management (Level 9) at University of Waikato
January 11, 2030 - January 1, 2025
Graduate Diploma in Business Studies (Level 7) at Massey University
January 11, 2030 - January 1, 2020

Qualifications

Value Contribution Certificate — University of Waikato
January 11, 2030 - February 7, 2026
Corporate & Customer Service Training Certifications
January 11, 2030 - February 7, 2026

Industry Experience

Manufacturing