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I am a motivated and target-driven professional with experience in Sales, Customer Service, and Call-Centre environments. I communicate clearly and confidently, building rapport with customers and colleagues to resolve issues and turn objections into outcomes. I enjoy working in fast-paced settings and am eager to grow my skills, take on new responsibilities, and develop a high-performance career in roles that combine service, data accuracy, and relationship building.…I am a motivated and target-driven professional with experience in Sales, Customer Service, and Call-Centre environments. I communicate clearly and confidently, building rapport with customers and colleagues to resolve issues and turn objections into outcomes. I enjoy working in fast-paced settings and am eager to grow my skills, take on new responsibilities, and develop a high-performance career in roles that combine service, data accuracy, and relationship building.

Robyn Gantley

Content Creator, Graphic Designer, Web Designer, +2

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I am a motivated and target-driven professional with experience in Sales, Customer Service, and Call-Centre environments. I communicate clearly and confidently, building rapport with customers and colleagues to resolve issues and turn objections into outcomes. I enjoy working in fast-paced settings and am eager to grow my skills, take on new responsibilities, and develop a high-performance career in roles that combine service, data accuracy, and relationship building.…I am a motivated and target-driven professional with experience in Sales, Customer Service, and Call-Centre environments. I communicate clearly and confidently, building rapport with customers and colleagues to resolve issues and turn objections into outcomes. I enjoy working in fast-paced settings and am eager to grow my skills, take on new responsibilities, and develop a high-performance career in roles that combine service, data accuracy, and relationship building.

Available to hire

I am a motivated and target-driven professional with experience in Sales, Customer Service, and Call-Centre environments. I communicate clearly and confidently, building rapport with customers and colleagues to resolve issues and turn objections into outcomes.

I enjoy working in fast-paced settings and am eager to grow my skills, take on new responsibilities, and develop a high-performance career in roles that combine service, data accuracy, and relationship building.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Bank teller/customer advisor

May 23, 2023 - Present

Handling cash, cheques and confidential documents; ensuring branch maintenance and standards are up to date; arranging appointments and opening accounts; answering inbound calls and replying to the branch mailbox; providing excellent customer service while working at the desk; using multiple databases to store and search for information.

Bank Teller / Customer Advisor at EBS Building Society

May 1, 2023 - October 1, 2024

Delivered high-quality customer service in person and over the phone, building trust and long-term relationships. Advised customers on banking products and services, tailoring solutions to individual needs. Handled sensitive financial information with strict compliance. Booked and managed client appointments, ensuring a smooth customer journey. Used internal systems to accurately record, update, and retrieve customer data. Resolved queries calmly in a fast-paced environment, maintaining GDPR compliance.

Sales representative/administrator

April 22, 2022 - May 23, 2023

Taking inbound calls and making outbound calls; using databases to store relevant information; upselling the company at every opportunity; setting targets both as an individual and as part of a team; delivering excellent customer service.

Sales Agent / Administrator at CFM Group

April 1, 2022 - May 1, 2023

Managed high-volume inbound and outbound calls, engaging customers in confident conversations. Prospected leads, qualified needs, and promoted relevant services. Handled objections and converted inquiries into sales opportunities. Worked toward individual and team targets in a KPI-driven environment. Built strong rapport with customers to deliver a positive experience and maximise conversion. Updated customer information and sales activity using internal systems.