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I am a Virtual Assistant with strong administrative and customer support skills, prepared to handle email and chat inquiries, data entry, and online coordination. I am highly organized, tech-savvy, and eager to support business owners and teams by delivering reliable and efficient virtual assistance. With freelance experience since 2013, I respond promptly, follow SOPs, maintain accurate records, and help customers with orders, statuses, and basic troubleshooting. I enjoy turning challenges into solutions and am always looking to improve processes.…I am a Virtual Assistant with strong administrative and customer support skills, prepared to handle email and chat inquiries, data entry, and online coordination. I am highly organized, tech-savvy, and eager to support business owners and teams by delivering reliable and efficient virtual assistance. With freelance experience since 2013, I respond promptly, follow SOPs, maintain accurate records, and help customers with orders, statuses, and basic troubleshooting. I enjoy turning challenges into solutions and am always looking to improve processes.

Arlene Deloscura

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I am a Virtual Assistant with strong administrative and customer support skills, prepared to handle email and chat inquiries, data entry, and online coordination. I am highly organized, tech-savvy, and eager to support business owners and teams by delivering reliable and efficient virtual assistance. With freelance experience since 2013, I respond promptly, follow SOPs, maintain accurate records, and help customers with orders, statuses, and basic troubleshooting. I enjoy turning challenges into solutions and am always looking to improve processes.…I am a Virtual Assistant with strong administrative and customer support skills, prepared to handle email and chat inquiries, data entry, and online coordination. I am highly organized, tech-savvy, and eager to support business owners and teams by delivering reliable and efficient virtual assistance. With freelance experience since 2013, I respond promptly, follow SOPs, maintain accurate records, and help customers with orders, statuses, and basic troubleshooting. I enjoy turning challenges into solutions and am always looking to improve processes.

Available to hire

I am a Virtual Assistant with strong administrative and customer support skills, prepared to handle email and chat inquiries, data entry, and online coordination. I am highly organized, tech-savvy, and eager to support business owners and teams by delivering reliable and efficient virtual assistance.

With freelance experience since 2013, I respond promptly, follow SOPs, maintain accurate records, and help customers with orders, statuses, and basic troubleshooting. I enjoy turning challenges into solutions and am always looking to improve processes.

Skills

Microsoft Word

Copywriting

Microsoft Excel

Experience Level

Microsoft Word

Expert

Copywriting

Intermediate

Microsoft Excel

Intermediate

Language

English

Intermediate

Work Experience

Customer Service & Administrative Support

January 1, 2013 - January 1, 2025

Responded to customer inquiries via mail and chat in a professional and timely manner; assisted customers with orders, status updates, and basic troubleshooting; maintained accurate records of customer interactions and transactions; followed scripts, SOPs, and company guidelines to ensure consistency; supported sales by answering product-related questions and recommending solutions. Detail-oriented and motivated Virtual Assistant with strong administrative and customer support skills. Experienced in handling email and chat inquiries, data entry, CRM updates, and online coordination. Highly organized, tech-savvy, and eager to support business owners and teams by delivering reliable, efficient virtual assistant service.

Customer Service & Administrative Support (Freelance) at Freelance Work Experience

January 1, 2013 - December 31, 2025

Responded to customer queries via email and chat in a professional and timely manner. Assisted customers with orders and status, basic troubleshooting, and general concerns. Maintained accurate records of customer interactions and transactions. Followed scripts, SOPs, and company guidelines to ensure consistency. Supported sales efforts by answering product-related questions and providing recommendations. Detail-oriented and motivated Virtual Assistant with strong administrative and customer support skills. Experienced in handling email, chat inquiries, data entry, CRM updates, and online coordination. Highly organized, tech-savvy, and eager to support business owners and teams by delivering reliable and efficient virtual assistance.