Hello, I’m Nalinee Samson, a dedicated, customer-focused professional with extensive experience in customer service, sales, and travel support. I consistently helped exceed sales targets and boost dealer revenue by negotiating pricing, financing, and trade-ins while building lasting client relationships. My track record spans cruise lines, automotive retail, and travel industries where I guided customers through financial transactions, coordinated logistics, and delivered prompt, professional issue resolution. I thrive under pressure, speak Thai natively and English fluently, and I’m comfortable collaborating with cross-functional teams to create outstanding travel and service experiences.

Nalinee Samson

Hello, I’m Nalinee Samson, a dedicated, customer-focused professional with extensive experience in customer service, sales, and travel support. I consistently helped exceed sales targets and boost dealer revenue by negotiating pricing, financing, and trade-ins while building lasting client relationships. My track record spans cruise lines, automotive retail, and travel industries where I guided customers through financial transactions, coordinated logistics, and delivered prompt, professional issue resolution. I thrive under pressure, speak Thai natively and English fluently, and I’m comfortable collaborating with cross-functional teams to create outstanding travel and service experiences.

Available to hire

Hello, I’m Nalinee Samson, a dedicated, customer-focused professional with extensive experience in customer service, sales, and travel support. I consistently helped exceed sales targets and boost dealer revenue by negotiating pricing, financing, and trade-ins while building lasting client relationships.

My track record spans cruise lines, automotive retail, and travel industries where I guided customers through financial transactions, coordinated logistics, and delivered prompt, professional issue resolution. I thrive under pressure, speak Thai natively and English fluently, and I’m comfortable collaborating with cross-functional teams to create outstanding travel and service experiences.

See more

Language

Thai
Fluent
English
Fluent
Swedish
Advanced

Work Experience

Customer Service Agent (Transfers) at Transfer Galaxy AB
August 20, 2024 - February 20, 2025
Managed 80+ daily interactions via phone and social media; guided customers through financial transactions and ensured compliance with KYC regulations; delivered prompt and professional issue resolution.
Guest Services Assistant at Intercruises Shore Side & Port Services
June 1, 2024 - September 30, 2024
Assisted passengers with check-in, boarding, and travel arrangements; delivered high-quality customer service and handled special requests.
Customer Service & Logistics Coordinator at Sniph AB
September 1, 2018 - December 1, 2022
Oversaw packaging of 8 ml perfume bottles and orders via DHL; managed inventory with monthly stockroom audits; collaborated with customer service and marketing teams.
Customer Support / Sales Assistant at Honda Automobile
January 1, 2012 - January 1, 2013
Provided customer support and sales assistance; contributed to after-sales service and supported clients in automotive product inquiries.
Customer Support / Cruise Agent (Seasonal) at Toyota Motor (Thailand)
January 1, 2009 - January 1, 2012
Delivered customer service, support for sales and logistics; assisted cruise-related clients during peak seasons; resolved inquiries and coordinated travel arrangements.

Education

Diploma in Business Management at Nakhon Nayok Vocational College, Thailand
January 11, 2030 - February 8, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Transportation & Logistics, Professional Services, Media & Entertainment, Other