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Nalinee Samson

Available to hire

Hello, I’m Nalinee Samson, a dedicated, customer-focused professional with extensive experience in customer service, sales, and travel support.

About

Hello, I’m Nalinee Samson, a dedicated, customer-focused professional with extensive experience in customer service, sales, and travel support. I consistently helped exceed sales targets and boost dealer revenue by negotiating pricing, financing, and trade-ins while building lasting client relationships.

My track record spans cruise lines, automotive retail, and travel industries where I guided customers through financial transactions, coordinated logistics, and delivered prompt, professional issue resolution. I thrive under pressure, speak Thai natively and English fluently, and I’m comfortable collaborating with cross-functional teams to create outstanding travel and service experiences.

  • 8 years' experience
  • Joined February 2026

Languages

  • ThaiFluent
  • EnglishFluent
  • SwedishAdvanced

Industry experience

  • Travel & Hospitality
  • Transportation & Logistics
  • Professional Services
  • Media & Entertainment
  • Other

Work experience· 5 roles

Customer Service Agent (Transfers) · Transfer Galaxy ABAug 2024 – Feb 2025 · 7 mos

Managed 80+ daily interactions via phone and social media; guided customers through financial transactions and ensured compliance with KYC regulations; delivered prompt and professional issue resolution.

Guest Services Assistant · Intercruises Shore Side & Port ServicesJun 2024 – Sep 2024 · 4 mos

Assisted passengers with check-in, boarding, and travel arrangements; delivered high-quality customer service and handled special requests.

Customer Service & Logistics Coordinator · Sniph ABSep 2018 – Dec 2022 · 4 yrs 4 mos

Oversaw packaging of 8 ml perfume bottles and orders via DHL; managed inventory with monthly stockroom audits; collaborated with customer service and marketing teams.

Customer Support / Sales Assistant · Honda AutomobileJan 2012 – Jan 2013 · 1 yr 1 mo
Customer Support / Cruise Agent (Seasonal) · Toyota Motor (Thailand)Jan 2009 – Jan 2012 · 3 yrs 1 mo

Education

Diploma in Business Management · Nakhon Nayok Vocational College, Thailand2030 – 2026

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