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I design and implement customized workflows to streamline customer operations, leveraging automation tools such as Make (formerly Integromat) to improve efficiency and scalability. I develop and lead tailored onboarding programs to accelerate time-to-value and ensure smooth adoption. I drive engagement by leveraging predictive insights, standardized frameworks, and proactive outreach. I maintain strong customer relationships through 1:1 check-ins, webinars, and curated communications. I reduce churn risk by identifying early warning signals and coordinating interventions with cross-functional teams. I act as the customer voice internal ally, sharing insights with product and engineering to shape improvements. I enhance operational consistency by refining playbooks and keeping records accurate across CS and Sales platforms. I lead and coach an internal sales team, fostering collaboration and high performance. I oversee client onboarding and account management, ensuring smooth transitions and strong relationships. I design and refine processes to improve efficiency, service quality, and customer satisfaction. I conduct performance reviews and deliver training programs to support staff development and growth. Cape Town, SA | Open to remote/ relocation. I love creating spaces where everyone feels comfortable, valued, and part of something memorable. With 9 years in customer-facing roles, I’ve learned to stay quick on my feet, connect across industries/cultures and be proactive. I thrive in dynamic environments that value energy, creativity and resourcefulness.…I design and implement customized workflows to streamline customer operations, leveraging automation tools such as Make (formerly Integromat) to improve efficiency and scalability. I develop and lead tailored onboarding programs to accelerate time-to-value and ensure smooth adoption. I drive engagement by leveraging predictive insights, standardized frameworks, and proactive outreach. I maintain strong customer relationships through 1:1 check-ins, webinars, and curated communications. I reduce churn risk by identifying early warning signals and coordinating interventions with cross-functional teams. I act as the customer voice internal ally, sharing insights with product and engineering to shape improvements. I enhance operational consistency by refining playbooks and keeping records accurate across CS and Sales platforms. I lead and coach an internal sales team, fostering collaboration and high performance. I oversee client onboarding and account management, ensuring smooth transitions and strong relationships. I design and refine processes to improve efficiency, service quality, and customer satisfaction. I conduct performance reviews and deliver training programs to support staff development and growth. Cape Town, SA | Open to remote/ relocation. I love creating spaces where everyone feels comfortable, valued, and part of something memorable. With 9 years in customer-facing roles, I’ve learned to stay quick on my feet, connect across industries/cultures and be proactive. I thrive in dynamic environments that value energy, creativity and resourcefulness.

Chloé Damon

Poster Designer, Media Coordinator, 2D Animator

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I design and implement customized workflows to streamline customer operations, leveraging automation tools such as Make (formerly Integromat) to improve efficiency and scalability. I develop and lead tailored onboarding programs to accelerate time-to-value and ensure smooth adoption. I drive engagement by leveraging predictive insights, standardized frameworks, and proactive outreach. I maintain strong customer relationships through 1:1 check-ins, webinars, and curated communications. I reduce churn risk by identifying early warning signals and coordinating interventions with cross-functional teams. I act as the customer voice internal ally, sharing insights with product and engineering to shape improvements. I enhance operational consistency by refining playbooks and keeping records accurate across CS and Sales platforms. I lead and coach an internal sales team, fostering collaboration and high performance. I oversee client onboarding and account management, ensuring smooth transitions and strong relationships. I design and refine processes to improve efficiency, service quality, and customer satisfaction. I conduct performance reviews and deliver training programs to support staff development and growth. Cape Town, SA | Open to remote/ relocation. I love creating spaces where everyone feels comfortable, valued, and part of something memorable. With 9 years in customer-facing roles, I’ve learned to stay quick on my feet, connect across industries/cultures and be proactive. I thrive in dynamic environments that value energy, creativity and resourcefulness.…I design and implement customized workflows to streamline customer operations, leveraging automation tools such as Make (formerly Integromat) to improve efficiency and scalability. I develop and lead tailored onboarding programs to accelerate time-to-value and ensure smooth adoption. I drive engagement by leveraging predictive insights, standardized frameworks, and proactive outreach. I maintain strong customer relationships through 1:1 check-ins, webinars, and curated communications. I reduce churn risk by identifying early warning signals and coordinating interventions with cross-functional teams. I act as the customer voice internal ally, sharing insights with product and engineering to shape improvements. I enhance operational consistency by refining playbooks and keeping records accurate across CS and Sales platforms. I lead and coach an internal sales team, fostering collaboration and high performance. I oversee client onboarding and account management, ensuring smooth transitions and strong relationships. I design and refine processes to improve efficiency, service quality, and customer satisfaction. I conduct performance reviews and deliver training programs to support staff development and growth. Cape Town, SA | Open to remote/ relocation. I love creating spaces where everyone feels comfortable, valued, and part of something memorable. With 9 years in customer-facing roles, I’ve learned to stay quick on my feet, connect across industries/cultures and be proactive. I thrive in dynamic environments that value energy, creativity and resourcefulness.

Available to hire

I design and implement customized workflows to streamline customer operations, leveraging automation tools such as Make (formerly Integromat) to improve efficiency and scalability. I develop and lead tailored onboarding programs to accelerate time-to-value and ensure smooth adoption. I drive engagement by leveraging predictive insights, standardized frameworks, and proactive outreach. I maintain strong customer relationships through 1:1 check-ins, webinars, and curated communications. I reduce churn risk by identifying early warning signals and coordinating interventions with cross-functional teams. I act as the customer voice internal ally, sharing insights with product and engineering to shape improvements. I enhance operational consistency by refining playbooks and keeping records accurate across CS and Sales platforms. I lead and coach an internal sales team, fostering collaboration and high performance. I oversee client onboarding and account management, ensuring smooth transitions and strong relationships. I design and refine processes to improve efficiency, service quality, and customer satisfaction. I conduct performance reviews and deliver training programs to support staff development and growth.

Cape Town, SA | Open to remote/ relocation. I love creating spaces where everyone feels comfortable, valued, and part of something memorable. With 9 years in customer-facing roles, I’ve learned to stay quick on my feet, connect across industries/cultures and be proactive. I thrive in dynamic environments that value energy, creativity and resourcefulness.