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I am a motivated and adaptable professional who uses strong problem-solving skills and creative thinking under pressure to deliver effective solutions. I build and maintain strong interpersonal relationships and thrive in collaborative environments. Across my roles in implementation project management and corporate account management in APAC, I focus on onboarding, data migration, training, and delivering exceptional customer experiences. I am passionate about improving onboarding efficiency and collaborating with internal teams to drive growth and continuous learning.…I am a motivated and adaptable professional who uses strong problem-solving skills and creative thinking under pressure to deliver effective solutions. I build and maintain strong interpersonal relationships and thrive in collaborative environments. Across my roles in implementation project management and corporate account management in APAC, I focus on onboarding, data migration, training, and delivering exceptional customer experiences. I am passionate about improving onboarding efficiency and collaborating with internal teams to drive growth and continuous learning.

Riana Jhangiani

Project Manager, Production Manager, Studio Manager, +2

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I am a motivated and adaptable professional who uses strong problem-solving skills and creative thinking under pressure to deliver effective solutions. I build and maintain strong interpersonal relationships and thrive in collaborative environments. Across my roles in implementation project management and corporate account management in APAC, I focus on onboarding, data migration, training, and delivering exceptional customer experiences. I am passionate about improving onboarding efficiency and collaborating with internal teams to drive growth and continuous learning.…I am a motivated and adaptable professional who uses strong problem-solving skills and creative thinking under pressure to deliver effective solutions. I build and maintain strong interpersonal relationships and thrive in collaborative environments. Across my roles in implementation project management and corporate account management in APAC, I focus on onboarding, data migration, training, and delivering exceptional customer experiences. I am passionate about improving onboarding efficiency and collaborating with internal teams to drive growth and continuous learning.

Available to hire

I am a motivated and adaptable professional who uses strong problem-solving skills and creative thinking under pressure to deliver effective solutions. I build and maintain strong interpersonal relationships and thrive in collaborative environments.

Across my roles in implementation project management and corporate account management in APAC, I focus on onboarding, data migration, training, and delivering exceptional customer experiences. I am passionate about improving onboarding efficiency and collaborating with internal teams to drive growth and continuous learning.

Skills

Microsoft Office

Salesforce

Tableau

Experience Level

Microsoft Office

Expert

Salesforce

Expert

Tableau

Expert

Language

English

Fluent

Work Experience

Implementation Project Manager II at Carta

January 1, 2024 - Present

Built strong relationships and fostered long-term loyalty through high-quality, efficient onboarding processes. Ensured that customers had a smooth and positive experience as they used the product, helping them get up and running quickly and effectively. Migrated and managed client data, coordinating inputs from clients and law firms. Provided comprehensive training sessions and resources to help customers understand how to use the product effectively, ensuring they feel confident in its use. Passionate about improving onboarding efficiency and coordinating with internal teams to enhance customer experience.

Corporate Account Manager, APAC at ClassPass

January 1, 2021 - January 1, 2023

Built and maintained strong book of business and partnerships with small and medium sized businesses (SMEs) to multinational companies (MNCs), driving employee engagement and successful onboarding. Leveraged negotiation skills to close deals and lead contract renegotiations. Actively engaged with key partners through meetings, roadshows and webinars while attending industry events to stay informed. Delivered exceptional service to top tier clients including Procter & Gamble, Spotify, Deliveroo, BCG ensuring smooth onboarding and ongoing support.

Corporate Account Associate, APAC at ClassPass

January 1, 2019 - January 1, 2021

Dedicated point of contact for corporate accounts based in APAC & ME. Provided Account Management training to new hires in APAC; teaching them how to launch accounts and use internal/external related software’s. Compiled weekly reports for ME & APAC internal meetings. Launched account partnerships such as AXA, Unilever, Grab, NTUC, Lazada and many others. Created marketing launch materials for new clients. Worked on Negative Gross Margin accounts to bring them to Gross Margin Neutral.