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Juan Sebastian Castillo Sanchez

Available to hire

I excel at effective communication, organization, and working well under pressure, always bringing a solution-oriented mindset to deliver efficient and high-quality service.

About

I excel at effective communication, organization, and working well under pressure, always bringing a solution-oriented mindset to deliver efficient and high-quality service.

I also have solid knowledge in strategic marketing planning, market analysis, brand equity and positioning, integrated marketing communications, and sales channel management. I have hands-on experience in video editing and audio production for music projects, including recording, editing, and mixing.

  • Joined February 2026

Skills· 1

Languages

  • EnglishIntermediate

Industry experience

  • Professional Services
  • Media & Entertainment

Work experience

OP Customer Expert · TeleperformanceJul 2025 – Oct 2025 · 4 mos

Provided comprehensive support to users of the DiDi platform, focusing on customer service and incident resolution. During this role I delivered clear and personalized guidance on banking products such as loans, financial services, and solutions tailored to the needs of each client.

Administrative Assistant · Market PulseJan 2025 – Jun 2025 · 6 mos

Remote administrative service; resolved customer queries about company services and offered company services; also assisted in the area of video and editing for the company.

Sales Consultant · Market PulseJun 2023 – Sep 2023 · 4 mos

Remote administrative service; resolved customer queries about company services and offered company services; also assisted in the area of video and editing for the company.

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