Juan Sebastian Castillo Sanchez
Available to hire
I excel at effective communication, organization, and working well under pressure, always bringing a solution-oriented mindset to deliver efficient and high-quality service.
I also have solid knowledge in strategic marketing planning, market analysis, brand equity and positioning, integrated marketing communications, and sales channel management. I have hands-on experience in video editing and audio production for music projects, including recording, editing, and mixing.
Skills
Experience Level
Intermediate
Language
English
Intermediate
Work Experience
OP Customer Expert at Teleperformance
July 19, 2025 - October 16, 2025Provided comprehensive support to users of the DiDi platform, focusing on customer service and incident resolution. During this role I delivered clear and personalized guidance on banking products such as loans, financial services, and solutions tailored to the needs of each client.
Sales Consultant at Market Pulse
June 26, 2023 - September 28, 2023Remote administrative service; resolved customer queries about company services and offered company services; also assisted in the area of video and editing for the company.
Administrative Assistant at Market Pulse
January 4, 2025 - June 30, 2025Remote administrative service; resolved customer queries about company services and offered company services; also assisted in the area of video and editing for the company.
Education
Qualifications
Industry Experience
Professional Services, Media & Entertainment
Skills
Experience Level
Intermediate
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