Available to hire
Hi, I’m João Lucas Rosat Müller, a Remote Operations Specialist and Executive Assistant with 10+ years of experience scaling two businesses to roughly R$1.5M in revenue. I excel at stakeholder management, logistics coordination, and adapting quickly to new tools and environments in multicultural, fast-paced settings.
I’ve built strong client relationships, implemented CRM systems, and led cross-functional teams across continents—from Brazil to the U.S. and Australia. I’m fluent in Portuguese and English, with Spanish at an intermediate level, and I’m always eager to streamline operations, optimize processes, and contribute to growth.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Portuguese
Fluent
English
Fluent
Spanish; Castilian
Advanced
Work Experience
Administrative Assistant at Vinum
December 1, 2007 - December 1, 2009Managed daily administrative operations including inventory, order processing, and record-keeping; assisted in sales and customer service; supported product selection and quality evaluation to maintain store standards.
Bartender / Waiter at Clifford Wallace
July 1, 2010 - June 1, 2012Worked in high-volume, fast-paced restaurant and catering environments; supported service delivery in premium and large-scale events; strengthened communication and ability to operate under pressure in multicultural settings.
Founder at Jardim Espiral
January 1, 2014 - June 1, 2024Founded and managed an organic food production and distribution business; implemented sustainable agricultural practices; coordinated suppliers, inventory, and day-to-day operations; scaled by forming strategic partnerships and analyzing demand to expand production.
Co-Founder at Easy Wine Store
February 1, 2020 - June 1, 2024Scaled wine distribution to ~R$1.5M annual revenue; oversaw daily logistics, scheduling, and cross-location coordination; managed costs, cash flow, and financial reporting; built strong relationships with suppliers and clients; utilized ERP for tracking and process organization.
Assistant Manager at Novo Brazil
July 1, 2024 - December 1, 2025Oversaw daily operations, coordinated staff schedules, workflow, and service standards; managed customer interactions and issue resolution; assisted in inventory control, supplier coordination, and financial/administrative tasks; trained staff and upheld policies.
Bartender / Waiter at CLIFFORD WALACE
July 1, 2010 - June 1, 2012Worked in high-volume, fast-paced restaurant and catering environments; supported service delivery in premium and large-scale events; strengthened communication and ability to operate under pressure; gained multicultural and client-facing experience.
Education
Technical Course in Business and Administration at UFRGS - Universidade Federal do Rio Grande do Sul
July 1, 2008 - December 1, 2009Bachelor’s Degree in Agronomy at UFRGS - Universidade Federal do Rio Grande do Sul
March 1, 2013 - December 1, 2020Technical Course in Business and Administration at UFRGS - Universidade Federal do Rio Grande do Sul
July 1, 2008 - December 1, 2009Bachelor’s Degree in Agronomy at UFRGS - Universidade Federal do Rio Grande do Sul
March 1, 2013 - December 1, 2020Qualifications
Industry Experience
Agriculture & Mining, Retail, Wholesale & Distribution, Manufacturing, Professional Services, Software & Internet, Travel & Hospitality, Transportation & Logistics, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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