Hi, I'm Thandolwethu Dlamini, a safety-focused professional with a strong background in hospitality, guest services, and emergency response. I excel at staying calm under pressure and delivering high-quality service in multicultural settings. I am trained in first aid, BLS, AED, and safety supervision, and I thrive in roles where safety and guest satisfaction intersect. In my career, I've led lifeguard and guest services operations at top hotels and venues, coordinated safety protocols, and provided professional service to diverse guests. I value teamwork, clear communication, and proactive problem-solving to ensure safe and welcoming environments.

Thandolwethu Dlamini

Hi, I'm Thandolwethu Dlamini, a safety-focused professional with a strong background in hospitality, guest services, and emergency response. I excel at staying calm under pressure and delivering high-quality service in multicultural settings. I am trained in first aid, BLS, AED, and safety supervision, and I thrive in roles where safety and guest satisfaction intersect. In my career, I've led lifeguard and guest services operations at top hotels and venues, coordinated safety protocols, and provided professional service to diverse guests. I value teamwork, clear communication, and proactive problem-solving to ensure safe and welcoming environments.

Available to hire

Hi, I’m Thandolwethu Dlamini, a safety-focused professional with a strong background in hospitality, guest services, and emergency response. I excel at staying calm under pressure and delivering high-quality service in multicultural settings. I am trained in first aid, BLS, AED, and safety supervision, and I thrive in roles where safety and guest satisfaction intersect.

In my career, I’ve led lifeguard and guest services operations at top hotels and venues, coordinated safety protocols, and provided professional service to diverse guests. I value teamwork, clear communication, and proactive problem-solving to ensure safe and welcoming environments.

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Language

English
Fluent

Work Experience

Safety & Guest Services Officer (Lifeguard) at Elements West Bay
September 1, 2025 - Present
Ensure guest safety by monitoring facilities and enforcing safety procedures. Respond to emergencies and administer first aid, BLS, and AED as required. Maintain constant vigilance and clear communication with guests. Work as part of a team to uphold safety and service standards.
Safety & Guest Services Officer (Lifeguard) at A to Z Services (Qatar Foundation)
July 1, 2023 - July 1, 2025
Supervised swimming areas to ensure compliance with safety regulations. Performed rescue operations and emergency response procedures. Delivered professional guest service in a high-responsibility environment.
Spa Receptionist at Hilton Salwa Beach Resort – Eforea Spa
November 1, 2022 - June 1, 2023
Welcomed guests and managed reservations and schedules. Handled guest inquiries professionally in a luxury setting. Maintained high service and brand standards.
Beach Lifeguard at Dessert Falls, Hilton Salwa Beach Resort
February 1, 2021 - October 1, 2022
Ensured guest safety across beach and water facilities. Performed first aid and safety inspections.
Recreation Receptionist at Jumeirah Beach Hotel – Dubai, UAE
January 1, 2019 - December 1, 2019
Assisted international guests with bookings and inquiries. Maintained a professional reception environment.

Education

National Senior Certificate at Sinevuso Secondary School
January 1, 2015 - November 1, 2017

Qualifications

International Pool Lifeguard Certification (Enrolled – January 2025)
January 1, 2025 - February 9, 2026
Basic Life Support (BLS) & First Aid
January 11, 2030 - February 9, 2026
AED Training
January 11, 2030 - February 9, 2026
Food Handler Certificate – Food Safety & Hygiene
January 11, 2030 - February 9, 2026

Industry Experience

Travel & Hospitality