Available to hire
I am a dedicated SharePoint and Digital Systems Administrator with a passion for process optimization and operational continuity. I thrive in managing complex environments and enjoy helping teams achieve their goals through automation and user support.
With experience across various sectors, I bring a unique blend of technical expertise and a focus on enhancing digital adoption. I look forward to collaborating with diverse international teams to drive efficiency and innovation.
Language
Serbian
Fluent
English
Advanced
Spanish; Castilian
Intermediate
French
Beginner
Work Experience
SharePoint & DSN Administrator at MGI Dva Dukata
October 1, 2023 - PresentAdminister and maintain over 200 SharePoint sites, manage access for more than 500 users across multiple companies, and ensure document governance. Responsible for DSN system administration including license management and monthly updates.
Service Operations IP Analyst at Clarivate
July 1, 2022 - September 1, 2023Supported international trademark prosecution processes and maintained IP databases while preparing reports for global clients. Coordinated with foreign counsels to monitor compliance.
Customer Service Agent at OTP Bank
August 1, 2020 - July 1, 2022Supported both digital and branch banking operations, resolved complex client requests, and performed administrative tasks with high accuracy.
Education
Master’s Degree at University of Belgrade
January 1, 2018 - January 1, 2021Bachelor’s Degree at University of Belgrade
January 1, 2011 - January 1, 2018Qualifications
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